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Question 46 - Certified B2B Solution Architect discussion

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During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out to support UC. The current implementation supports Experience Cloud, Service Cloud, and Sales Cloud.

Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency?

Choose 3 answers

A.
Give users a way to raise support tickets for new features they do not understand.
Answers
A.
Give users a way to raise support tickets for new features they do not understand.
B.
Give users the ability to opt-out of any new feature they dislike.
Answers
B.
Give users the ability to opt-out of any new feature they dislike.
C.
Fully document all customizations added to the system.
Answers
C.
Fully document all customizations added to the system.
D.
Communicate and train users on new features.
Answers
D.
Communicate and train users on new features.
E.
Ensure development, training, and production environments are in place.
Answers
E.
Ensure development, training, and production environments are in place.
Suggested answer: A, D, E
asked 23/09/2024
Andrew ROUSE
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