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A company actively uses CI/CO processes for their Service Cloud implementation and is adding Marketing Cloud and Marketing Cloud Connect to their architecture. Under the current setup each developer has their own developer sandbox for development. Developers merge their changes into a sandbox for QA regularly, then once every week changes are moved to staging, and from staging to production instances. Which set up should a Solution Architect propose to support this development approach considering costs and data segregation?
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Question 117 - Certified B2C Solution Architect discussion

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Northern Trail Outfitters (NTO) operates its website on B2C Commerce. NTO recently decided to update its Customer Service from a bespoke solution to Service Cloud.

NTO currently has around two million customer records in its B2C Commerce database that need to be migrated into Service Cloud.

What should a Solution Architect recommend to export all the customer data from B2C Commerce and import into Service Cloud without additional development7

A.
Export the data using B2C Commerce APIs, and import it into Salesforce using Data Loader.
Answers
A.
Export the data using B2C Commerce APIs, and import it into Salesforce using Data Loader.
B.
Export the data using B2C Commerce APIs, and import it into Salesforce using Data Import Wizard.
Answers
B.
Export the data using B2C Commerce APIs, and import it into Salesforce using Data Import Wizard.
C.
Export the data using Business Manager, and import it into Salesforce using the Data Import Wizard.
Answers
C.
Export the data using Business Manager, and import it into Salesforce using the Data Import Wizard.
D.
Export the data using Business Manager, and import it into Salesforce using Data Loader.
Answers
D.
Export the data using Business Manager, and import it into Salesforce using Data Loader.
Suggested answer: D

Explanation:

This answer is correct because it is a way to export all the customer data from B2C Commerce and import into Service Cloud without additional development. Business Manager is a tool that allows B2C Commerce administrators to export customer data in CSV format. Data Loader is a tool that allows Salesforce administrators to import data from CSV files into Salesforce objects.

Reference: https://documentation.b2c.commercecloud.salesforce.com/DOC1/topic/com.demandware.dochelp/BusinessManager/ExportingCustomerData.html https://developer.salesforce.com/docs/atlas.en-us.dataLoader.meta/dataLoader/data_loader.htm

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asked 23/09/2024
Lonely Sayi
30 questions
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