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Question 111 - Certified Business Analyst discussion

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A business analyst is working with a new customer on a Sales Cloud implementation. The executive sponsor for the project is new to the company and their role as VP. The sponsor has inherited functional requirements from the previous VP that were gathered 9 months ago. The project start date has yet to be defined. The sponsor wants to use the inherited requirements in lieu of a traditional discovery process.

What is the largest risk with this approach?

A.
The previous VP's requirements fail to meet current formatting standards.
Answers
A.
The previous VP's requirements fail to meet current formatting standards.
B.
The previous VP's requirements may differ from those of the new executive.
Answers
B.
The previous VP's requirements may differ from those of the new executive.
C.
The previous VP's requirements are outside of the Salesforce framework.
Answers
C.
The previous VP's requirements are outside of the Salesforce framework.
Suggested answer: B

Explanation:

This answer points out that the previous VP's requirements may differ from those of the new executive as the largest risk with this approach of using the inherited requirements in lieu of a traditional discovery process for a Sales Cloud implementation. Requirements are statements that describe what a solution must do or have to meet the needs and expectations of the stakeholders or users. Requirements may change over time due to various factors, such as business goals, market trends, customer feedback, or stakeholder preferences. Using the previous VP's requirements without validating them with the new executive may result in a solution that does not align with their vision, strategy, or value proposition.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-user-stories-to-capture-requirements

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asked 23/09/2024
Emmanuel Aminu
35 questions
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