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The customer requires secure access control for sensitive customer data. Which functionality is most important?
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Question 54 - Certified Contact Center discussion

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You encounter unexpected data inconsistencies during migration. Which approach helps maintain data integrity?

A.
Ignoring minor inconsistencies to avoid delaying the migration timeline.
Answers
A.
Ignoring minor inconsistencies to avoid delaying the migration timeline.
B.
Implementing data cleansing scripts or manual data correction within Salesforce.
Answers
B.
Implementing data cleansing scripts or manual data correction within Salesforce.
C.
Pausing the migration, investigating the inconsistencies, and fixing the source data or mapping errors.
Answers
C.
Pausing the migration, investigating the inconsistencies, and fixing the source data or mapping errors.
D.
All of the above, depending on the severity and impact of the data inconsistencies encountered.
Answers
D.
All of the above, depending on the severity and impact of the data inconsistencies encountered.
Suggested answer: C

Explanation:

When encountering unexpected data inconsistencies during migration, maintaining data integrity is paramount. The best approach involves pausing the migration to thoroughly investigate the inconsistencies, identifying the root cause whether they stem from data corruption, mapping mistakes, or other issues, and resolving these problems before proceeding. This ensures that the data integrity is not compromised, which is crucial for the successful use of the new system. 'C. Pausing the migration, investigating the inconsistencies, and fixing the source data or mapping errors' is therefore the most effective strategy for dealing with data inconsistencies during migration.

Reference: Salesforce Data Quality Management

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asked 23/09/2024
Lionel CHOLEZ
33 questions
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