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Question 131 - Certified Data Architect discussion

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UC has a variety of systems across its technology landscape, including SF, legacy enterprise resource planning (ERP) applications and homegrown CRM tools. UC has decided that they would like to consolidate all customer, opportunity and order data into Salesforce as part of its master data management (MDM) strategy.

What are the 3 key steps that a data architect should take when merging data from multiple systems into Salesforce? Choose 3 answers:

A.
Create new fields to store additional values from all the systems.
Answers
A.
Create new fields to store additional values from all the systems.
B.
Install a 3rd party AppExchange tool to handle the merger
Answers
B.
Install a 3rd party AppExchange tool to handle the merger
C.
Analyze each system's data model and perform gap analysis
Answers
C.
Analyze each system's data model and perform gap analysis
D.
Utilize an ETL tool to merge, transform and de-duplicate data.
Answers
D.
Utilize an ETL tool to merge, transform and de-duplicate data.
E.
Work with Stakeholders to define record and field survivorship rules
Answers
E.
Work with Stakeholders to define record and field survivorship rules
Suggested answer: C, D, E

Explanation:

The three key steps that a data architect should take when merging data from multiple systems into Salesforce are:

Analyze each system's data model and perform gap analysis. This step involves understanding the structure and meaning of the data in each system, identifying the common and unique data elements, and mapping the data fields between the systems. This step also involves assessing the quality and consistency of the data, and identifying any data cleansing or transformation needs.

Utilize an ETL tool to merge, transform, and de-duplicate data. This step involves using an ETL tool to connect to the source systems, extract the data, apply any data transformations or validations, and load the data into Salesforce. This step also involves applying de-duplication rules or algorithms to avoid creating duplicate records in Salesforce.

Work with stakeholders to define record and field survivorship rules. This step involves collaborating with the business users and owners of the data to determine which records and fields should be retained or overwritten in case of conflicts or discrepancies. This step also involves defining the criteria and logic for record and field survivorship, and implementing them in the ETL tool or in Salesforce.

Creating new fields to store additional values from all the systems is not a key step, but rather a possible outcome of the gap analysis. It may not be necessary or desirable to create new fields for every value from every system, as it may result in redundant or irrelevant data. Installing a 3rd party AppExchange tool to handle the merger is not a key step, but rather a possible option for choosing an ETL tool. It may not be the best option depending on the requirements, budget, and preferences of the organization.

asked 23/09/2024
marek kus
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