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Question 214 - Certified Data Architect discussion

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Universal Container has a Sales Cloud implementation for a sales team and an enterprise resource planning (ERP) as a customer master Sales team are complaining about duplicate account and data quality issues with account data.

Which two solutions should a data architect recommend to resolve the complaints?

A.
Build a nightly batch job to de-dupe data, and merge account records.
Answers
A.
Build a nightly batch job to de-dupe data, and merge account records.
B.
Integrate Salesforce with ERP, and make ERP as system of truth.
Answers
B.
Integrate Salesforce with ERP, and make ERP as system of truth.
C.
Build a nightly sync job from ERP to Salesforce.
Answers
C.
Build a nightly sync job from ERP to Salesforce.
D.
Implement a de-dupe solution and establish account ownership in Salesforce
Answers
D.
Implement a de-dupe solution and establish account ownership in Salesforce
Suggested answer: B, D

Explanation:

Integrating Salesforce with ERP and making ERP the system of truth (option B) and implementing a de-dupe solution and establishing account ownership in Salesforce (option D) are the two solutions that a data architect should recommend to resolve the complaints. Option B ensures that account data is consistent and accurate across both systems, while option D prevents duplicate records and clarifies who owns each account in Salesforce. Building a nightly batch job to de-dupe data and merge account records (option A) is not a good solution, as it does not address the root cause of the duplication and may result in data loss or conflicts. Building a nightly sync job from ERP to Salesforce (option C) is also not sufficient, as it does not prevent duplication or establish ownership in Salesforce.

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asked 23/09/2024
MOHAMED RIAZ MOHAMED IBRAHIM
40 questions
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