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Salesforce Certified Data Architect Practice Test - Questions Answers, Page 24

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Question 231

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Northern Trail Outfitters (NTO) has recently implemented Salesforce to track opportunities across all their regions. NTO sales teams across all regions have historically managed their sales process in Microsoft Excel. NTO sales teams are complaining that their data from the Excel files were not migrated as part of the implementation and NTO is now facing low Salesforce adoption.

What should a data architect recommend to increase Salesforce adoption?

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Question 232

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Universal Containers (UC) manages Vehicle and Service History in Salesforce. Vehicle (Vehicle__ c) and

Service History (Service-History__ c) are both custom objects related through a lookup relationship.

Every week a batch synchronization process updates the Vehicle and Service History records in Salesforce. UC has two hours of migration window every week and is facing locking issues as part of the data migration process.

What should a data architect recommend to avoid locking issues without affecting performance of data migration?

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Question 233

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Northern Trail Outfitters (NTO) has an external product master system that syncs product and pricing information with Salesforce. Users have been complaining that they are seeing discrepancies in product and pricing information displayed on the NTO website and Salesforce.

As a data architect, which action is recommended to avoid data sync issues?

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Question 234

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Universal Containers (UC) has 50 million customers and stores customer order history on an ERP system. UC also uses Salesforce to manage opportunities and customer support.

In order to provide seamless customer support, UC would like to see the customer's order history when viewing the customer record during a sales or support call.

What should a data architect do in order to provide this functionality, while preserving the user experience?

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Question 235

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A large automobile manufacturer has decided to use Salesforce as its CRM. It needs to maintain the following dealer types in their CRM:

Local dealers

Regional distributor

State distributor

Service dealer

The attributes are different for each of the customer types. The CRM users should be allowed to enter only attributes related to the customer types. The processes and business rules for each of the customer types could be different.

How should the different dealers be maintained in Salesforce?

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Question 236

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Universal Containers (UC) needs to move millions of records from an external enterprise resource planning (ERP) system into Salesforce.

What should a data architect recommend to be done while using the Bulk API in serial mode instead of parallel mode?

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Question 237

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A data architect is working with a large B2C retailer and needs to model the consumer account structure in Salesforce.

What standard feature should be selected in this scenario?

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Question 238

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Universal Containers (UC) has built a custom application on Salesforce to help track shipments around the world. A majority of the shipping records are stored on premise in an external data source. UC needs shipment details to be exposed to the custom application, and the data needs to be accessible in real time. The external data source is not OData enabled, and UC does not own a middleware tool.

Which Salesforce Connect procedure should a data architect use to ensure UC's requirements are met?

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Question 239

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Universal Containers is establishing a call center that will use Salesforce. UC receives 10 million calls and creates 100 million cases every month. Cases are linked to a custom call object using lookup relationship. UC would like to run reports and dashboard to better understand different case types being created on calls to better serve customers.

What solution should a data architect recommend to meet the business requirement?

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Question 240

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Universal Containers (UC) owns several Salesforce orgs across a variety of business units. UC management has declared that it needs the ability to report on Accounts and Opportunities from each org in one place. Once the data is brought together into a global view, management would like to use advanced Al-driven analytics on the dataset.

Which tool should a data architect recommend to accomplish this reporting requirement?

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Related questions

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A large automobile manufacturer has decided to use Salesforce as its CRM. It needs to maintain the following dealer types in their CRM: Local dealers Regional distributor State distributor Service dealer The attributes are different for each of the customer types. The CRM users should be allowed to enter only attributes related to the customer types. The processes and business rules for each of the customer types could be different. How should the different dealers be maintained in Salesforce?
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Northern Trail Outfitters <NTO> is streaming IoT data from connected devices to a cloud database. Every 24 hours. 100,000 records are generated. NIO employees will need to see these lol records within Salesforce and generate weekly reports on it. Developers may also need to write programmatic logic to aggregate the records and incorporate them into workflows. Which data pattern will allow a data architect to satisfy these requirements, while also keeping limits in mind?