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Question 114 - Certified Data Cloud Consultant discussion

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A consultant is ingesting a list of employees from their human resources database that they want to segment on.

Which data stream category should the consultant choose when ingesting this data?

A.
Profile Data
Answers
A.
Profile Data
B.
Contact Data
Answers
B.
Contact Data
C.
Other Data
Answers
C.
Other Data
D.
Engagement Data
Answers
D.
Engagement Data
Suggested answer: C

Explanation:

Categories of Data Streams:

Profile Data: Customer profiles and demographic information.

Contact Data: Contact points like email and phone numbers.

Other Data: Miscellaneous data that doesn't fit into the other categories.

Engagement Data: Interactions and behavioral data.

Ingesting Employee Data:

Employee data typically doesn't fit into profile, contact, or engagement categories meant for customer data.

'Other Data' is appropriate for non-customer-specific data like employee information.

Steps to Ingest Employee Data:

Navigate to the data ingestion settings in Salesforce Data Cloud.

Select 'Create New Data Stream' and choose the 'Other Data' category.

Map the fields from the HR database to the corresponding fields in Data Cloud.

Practical Application:

Example: A company ingests employee data to segment internal communications or analyze workforce metrics.

Choosing the 'Other Data' category ensures that this non-customer data is correctly managed and utilized.

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asked 23/09/2024
TIAM HERVE
47 questions
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