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Question 83 - Certified Education Cloud Consultant discussion

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How should a consultant document risk for a customer in an Education

Cloud implementation?

A.
Configure an Early Alert to notify stakeholders.
Answers
A.
Configure an Early Alert to notify stakeholders.
B.
Maintain a project health dashboard.
Answers
B.
Maintain a project health dashboard.
C.
Recommend a Center of Excellence.
Answers
C.
Recommend a Center of Excellence.
D.
Share Salesforce resources with the customer.
Answers
D.
Share Salesforce resources with the customer.
Suggested answer: B

Explanation:

The consultant should document risk for a customer in an Education Cloud implementation by maintaining a project health dashboard. A project health dashboard is a tool that provides a visual representation of the status and progress of a project, such as key milestones, deliverables, issues, or risks. A project health dashboard can help the consultant document risk for a customer in an Education Cloud implementation by identifying and tracking potential threats or challenges that may affect the project scope, timeline, budget, or quality, and providing mitigation strategies or contingency plans. Configuring an Early Alert, recommending a Center of Excellence, or sharing Salesforce resources with the customer are not ways to document risk for a customer in an Education Cloud implementation.

Reference:

https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf

https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics/project-management-basics-monitor

asked 23/09/2024
Peter Avino
26 questions
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