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Question 182 - Certified Education Cloud Consultant discussion

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A college is using Salesforce to support its recruitment and admissions processes. The college will need to have an online application form, automated bot service, and online application management.

Which two solutions should the consultant recommend?

Choose 2 answers

A.
Third-party form builder app
Answers
A.
Third-party form builder app
B.
Digital Engagement
Answers
B.
Digital Engagement
C.
Interaction Studio
Answers
C.
Interaction Studio
D.
Admissions Connect
Answers
D.
Admissions Connect
Suggested answer: A, D

Explanation:

A third-party form builder app and Admissions Connect are two solutions that the consultant can recommend to meet the requirement of having an online application form, automated bot service, and online application management. A third-party form builder app is an application that provides additional features and solutions for Salesforce. There are many third-party form builder apps on the AppExchange that offer online form creation and submission capabilities, such as web forms, surveys, or quizzes, and capturing data from them in Salesforce. The consultant can help the college choose an app that meets their needs and budget. Admissions Connect is a solution that extends EDA to meet the needs of higher education admissions and enrollment. Admissions Connect provides features such as automated bot service, online application management, application review, and decision delivery. Digital Engagement and Interaction Studio are not solutions that can meet the requirement of having an online application form, automated bot service, and online application management.

Reference:

https://appexchange.salesforce.com/appxStore?type=App&keyword=form%20builder

https://www.salesforce.org/products/admissions-connect/overview/

https://trailhead.salesforce.com/en/content/learn/modules/admissions-connect-basics

asked 23/09/2024
Haythem KEfi
32 questions
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