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Question 181 - Certified Education Cloud Consultant discussion

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A university has a centralized IT team and a committee that oversees data governance and change management. Recruiters want access to Corporate Relations data. Corporate Relations wants access to Executive Education information. The Alumni Relations office wants to work with every department.

Which Salesforce environment strategy should the consultant recommend?

A.
One Salesforce environment for Recruitment and a separate Salesforce environment for the other business units
Answers
A.
One Salesforce environment for Recruitment and a separate Salesforce environment for the other business units
B.
Separate Salesforce environments for each business unit
Answers
B.
Separate Salesforce environments for each business unit
C.
One Salesforce environment for all business units
Answers
C.
One Salesforce environment for all business units
D.
One Salesforce environment for Alumni Relations and a separate Salesforce environment for the other business units
Answers
D.
One Salesforce environment for Alumni Relations and a separate Salesforce environment for the other business units
Suggested answer: C

Explanation:

The consultant should recommend one Salesforce environment for all business units as a Salesforce environment strategy for the university. This means that the university will have a single Salesforce org that will support the needs and processes of all the business units, such as Recruitment, Corporate Relations, Executive Education, and Alumni Relations. This can help the university achieve data consistency, visibility, and collaboration across the business units, and leverage the centralized IT team and the data governance and change management committee. The consultant can also help the university implement security and sharing settings to control access and visibility of data for each business unit. Having separate Salesforce environments for each business unit, or for Recruitment or Alumni Relations only, are not Salesforce environment strategies that the consultant should recommend for the university.

Reference:

https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf

https://trailhead.salesforce.com/en/content/learn/modules/org-setup

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asked 23/09/2024
Christopher Adams
40 questions
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