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Question 25 - Certified Energy and Utilities Cloud Accredited Professional discussion

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The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.

What two processes can modify the look and feel of the application?

A.
Modify the VEELogoCard FlexCard to change the customer logo.
Answers
A.
Modify the VEELogoCard FlexCard to change the customer logo.
B.
Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
Answers
B.
Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
C.
Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
Answers
C.
Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
D.
Modify the application Page Layout to change/add/remove selected elements
Answers
D.
Modify the application Page Layout to change/add/remove selected elements
Suggested answer: B, C

Explanation:

In the Salesforce Energy and Utilities Cloud, customizing the UI to align with company branding during the customer acquisition process is crucial for maintaining a consistent user experience. Modifying the VEEDigitalOrder Omniscript allows for detailed customization of the customer journey and interaction points within the application, aligning it with the company's branding requirements. Additionally, altering the VEEConsumerLandingScreen FlexCard provides the capability to adjust visual elements such as background color, text font size, and style directly, ensuring the interface reflects the company's visual identity effectively. Reference = These customization processes are supported by Salesforce Energy and Utilities Cloud documentation, specifically in sections related to Omniscript and FlexCard configurations for enhancing user interfaces in utility applications.https://developer.salesforce.com/docs/atlas.en-us.omniscript_developer_guide.meta/omniscript_developer_guide/omniscript

asked 23/09/2024
Stergios Gaidatzis
38 questions
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