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Salesforce Certified Energy and Utilities Cloud Accredited Professional Practice Test - Questions Answers, Page 2

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Question 11

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An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?

Establish a testing and validation process to ensure that the data is accurate and complete
Establish a testing and validation process to ensure that the data is accurate and complete
Migrate the data using one of the available tools, such as the Salesforce Data Loader or third party data migration tools.
Migrate the data using one of the available tools, such as the Salesforce Data Loader or third party data migration tools.
Assess the data m the legacy system to determine what needs to be migrated and what can be left behind
Assess the data m the legacy system to determine what needs to be migrated and what can be left behind
Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model
Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model
Suggested answer: C
Explanation:

Before embarking on a data migration project to Salesforce Energy and Utilities Cloud, it is crucial to assess the data within the legacy systems. This step involves analyzing the existing data to determine its relevance, accuracy, and completeness, deciding which data sets are essential for migration, and identifying any data that may be outdated or irrelevant and can thus be omitted from the migration process. This assessment ensures a focused and efficient migration process, reducing the risk of data clutter and ensuring that only valuable data is transferred to the new system. Reference = Salesforce provides comprehensive guidelines on best practices for data migration, including the importance of data assessment as the initial step in the migration process. These practices are documented in Salesforce's data migration resources: https://developer.salesforce.com/docs/atlas.en-us.dat.meta/dat/data_import_what_you_need_to_know.htm

asked 23/09/2024
Dimitar Krachunov
35 questions

Question 12

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Which three features are included in the Energy and Utilities Cloud Console?

Customer Story
Customer Story
Multiple tabs, such as Overview.Biling. and Usage
Multiple tabs, such as Overview.Biling. and Usage
Configuration options with significant coding
Configuration options with significant coding
Rate Comparison
Rate Comparison
Customer 360 view
Customer 360 view
Suggested answer: B, D, E
Explanation:

The Energy and Utilities Cloud Console is designed to provide a comprehensive, integrated view of customer data and utility-specific operations. Features like Multiple tabs, including Overview, Billing, and Usage, enable users to access various aspects of customer information and service details from a single interface. The Rate Comparison feature allows for the comparison of different energy rates directly within the console, facilitating better customer service and engagement. The Customer 360 view offers a holistic overview of the customer's interactions, services, and preferences, providing valuable insights that drive personalized customer interactions and improved service delivery.

Reference = Salesforce Energy and Utilities Cloud documentation highlights these features as part of the console's capabilities, emphasizing the enhancement of user experience and operational efficiency through integrated views and functionalities.

asked 23/09/2024
Matt Rider
35 questions

Question 13

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An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders.

How does the team get the required components into their development environment?

The team should follow the documentation and migrate the required components into the* development environment.
The team should follow the documentation and migrate the required components into the* development environment.
The team needs to copy and paste the required components from their trial environment into their development environment.
The team needs to copy and paste the required components from their trial environment into their development environment.
The team should take a look at the application code, and then go and re-type the code into their development environment.
The team should take a look at the application code, and then go and re-type the code into their development environment.
The team should request the Energy and Utilities Cloud engineering team to deploy the necessary components into the project development environment.
The team should request the Energy and Utilities Cloud engineering team to deploy the necessary components into the project development environment.
Suggested answer: A
Explanation:

When the implementation team requires specific components from the Energy and Utilities Cloud Large Account Sales Management application in their development environment, the recommended approach is to follow the Salesforce documentation on migrating components. This process involves identifying the necessary components and utilizing Salesforce's deployment tools (such as change sets or the Salesforce CLI) to move them from one environment to another. This method ensures a controlled and systematic approach to customization and development, aligning with Salesforce's best practices for environment management and application development. Reference = Salesforce documentation provides extensive guides on environment management and the migration of components between environments. This includes using deployment tools and following best practices to ensure seamless and efficient development processes: https://developer.salesforce.com/docs/atlas.en-us.dev_lifecycle.meta/dev_lifecycle/

asked 23/09/2024
Nikki Matheson
38 questions

Question 14

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The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.

Which two features of Contract Lifecycle Management and OmniStudio can be used?

The 'Send for eSignature' Velocity action can be used to send the last version of the contract document to DocuSign
The 'Send for eSignature' Velocity action can be used to send the last version of the contract document to DocuSign
An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.
An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.
An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript
An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript
An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature
An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature
Suggested answer: B, D
Explanation:

In managing the lifecycle of new contracts in Salesforce and integrating with DocuSign for eSignatures, the use of OmniStudio tools is pivotal. An OmniScript can be configured to include a DocuSign Envelope action, which facilitates the emailing of the contract for signature. Additionally, an Integration Procedure with a DocuSign Signature action can be called from an OmniScript, providing a streamlined method to integrate Salesforce with DocuSign and automate the contract signature process. These features leverage the capabilities of OmniStudio to offer flexible and customizable solutions for contract management and eSignature processes, enhancing efficiency and user experience. Reference = Salesforce OmniStudio, including OmniScripts and Integration Procedures, provides comprehensive capabilities for integrating Salesforce applications with external services like DocuSign. The Salesforce documentation on OmniStudio tools offers guidance on configuring these features to streamline business processes

asked 23/09/2024
Carlo Hearne
47 questions

Question 15

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How is the Energy and Utilities Cloud solution installed on an org?

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Question 16

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An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

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Question 17

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The implementation project has identified a need to retrieve and update data from the energy provider s legacy billing application The customer is already a MuleSoft customer, but they also use middleware technology from another supplier

What approach should you recommend to build this integration to the legacy billing application?

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Question 18

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An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.

Which two pricing metadata are needed when defining this price with Industries CPQ?

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Question 19

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An energy company offers multiple products to its industrial and commercial customers. They need to create a quote for a customer for multiple sites.

How would a consultant meet this business requirement?

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Question 20

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An energy company wants to calculate the estimated monthly amount a customer needs to pay.

How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?

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How is the Energy and Utilities Cloud solution installed on an org?
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