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Salesforce Certified Energy and Utilities Cloud Accredited Professional Practice Test - Questions Answers, Page 5

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Question 41

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An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.

How can the utility company meet these requests using Energy and Utilities Cloud?

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Question 42

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A customer is ready to migrate and deploy large volumes of configuration components as part of production deployment.

Which two tools support this deployment?

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Question 43

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An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type ''Qualification.'' The filter selects the accounts with the condition CreatedDate < 365 days.

Which scenario should be executed during the testing phase?

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Question 44

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An energy company needs a way to generate PDF or Word proposals based on a quote for commercial customers to review before proceeding with the products and services.

What tool can be used to automatically create these proposals?

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Question 45

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An energy company generates all new contracts through the Contract Lifecycle Management solutior Salesforce Industries. After a demo, the manager is very interested in using the redlining online doc feature and the reusing clauses library.

According to the manager's expectations, which template type should the developer choose to gene new contracts?

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Question 46

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A developer discovers that the Lightning Web Components in their Energy and Utilities Cloud org aren't being rendered correctly.

What could be the likely reason for this issue?

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Question 47

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What's an example of a parent and child premise record?

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Question 48

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An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.

What two options can be presented back as potential solution?

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Question 49

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An energy company is implementing Energy and Utilities Cloud for its service center agents.

Which two of the following business processes should be part of their test scenarios?

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Question 50

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During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.

What's one area the consultant should consider for process improvement?

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Related questions

An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents. What two licenses should be recommended and mapped in the future state architecture to align with the business vision?
Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energy and utilities market?
An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders. How does the team get the required components into their development environment?
An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?
An energy company has implemented Energy and Utilities Cloud in its call center, and they're now considering extending Salesforce for their customer self-service portal. What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?
An energy company has decided to keep the latest customer invoice in Energy and Utilities Cloud to improve performance Which object is used to store this data?
How is the Energy and Utilities Cloud solution installed on an org?
An energy company wants to calculate the estimated monthly amount a customer needs to pay. How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?
An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation. The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment. Which two courses of action should the consultant recommend?
An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object. How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?