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Question 28 - Certified Energy and Utilities Cloud Accredited Professional discussion

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An energy company wants to sell additional commodity products related to services other than electricity and gas.

Which three enhancements need to be considered?

A.
Extend the value list on the status picklist for cases
Answers
A.
Extend the value list on the status picklist for cases
B.
Extend the value list on the product family picklist for product object.
Answers
B.
Extend the value list on the product family picklist for product object.
C.
Extend the value list on the service type picklist for service points
Answers
C.
Extend the value list on the service type picklist for service points
D.
Extend the entries of record types on account object.
Answers
D.
Extend the entries of record types on account object.
E.
Extend the entries of record types on inventory item object.
Answers
E.
Extend the entries of record types on inventory item object.
Suggested answer: B, C, E

Explanation:

When an energy company wants to sell additional commodity products related to services beyond electricity and gas, it needs to consider enhancing the Salesforce Energy and Utilities Cloud by: B. Extending the value list on the product family picklist for the product object to accommodate new product types. C. Extending the value list on the service type picklist for service points to include new services. E. Extending the entries of record types on the inventory item object to manage additional products in inventory.

These enhancements ensure the system accurately reflects the company's expanded offerings, enabling effective management and sales of a broader range of services and products. Reference = The Salesforce Energy and Utilities Cloud data model documentation and customization guides provide information on extending picklists and record types to accommodate new products and services, allowing companies to tailor the platform to their evolving business needs: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/

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asked 23/09/2024
Abdulilah Alhousainy
35 questions
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