Salesforce Certified Hyperautomation Specialist Practice Test - Questions Answers, Page 2
List of questions
Question 11
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AnyAirlines is attempting to automate a process that triggers when a case is created in Salesforce but requires data to be extracted from a website without an API. It plans to automate the process using MuleSoft Composer and MuleSoft RPA.
During the design phase, it uses RPA Recorder to gather the steps required to interact with the website.
What will automatically be gathered by RPA Recorder when recording a manual activity?
Explanation:
When using MuleSoft RPA Recorder to gather steps required for interacting with a website, it automatically collects documentation on the elements used by the user during the process.
MuleSoft RPA Recorder:
Automatic Element Documentation: The RPA Recorder captures all the elements (e.g., buttons, fields, and other UI components) that the user interacts with during the manual process recording.
Metadata Collection: It collects metadata such as element IDs, types, and positions, which are essential for accurately replicating the manual actions during automation.
Why Not Other Options:
Variable Information: While variable information is important, it is not the primary focus of the RPA Recorder. Variables can be defined post-recording.
Conditional Decisions: Conditional logic is typically added during the design phase of the RPA script, not during the initial recording.
Comments: User comments on the purpose of steps are not automatically recorded; this information needs to be added manually.
For more detailed information on how MuleSoft RPA Recorder works, refer to MuleSoft's official RPA documentation
Question 12
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Any Airlines is developing a new integration and wants built-in automated testing.
Which tool must be used to satisfy this requirement?
Explanation:
To implement built-in automated testing for new integrations at Any Airlines, the Anypoint Platform is the appropriate tool.
Anypoint Platform Capabilities:
Automated Testing: Anypoint Platform includes various tools such as MUnit for automated testing of Mule applications. MUnit allows developers to create, design, and run tests natively within Anypoint Studio.
Test Automation Features: It supports comprehensive testing features including unit tests, integration tests, and mock services to ensure robust and reliable integrations.
Continuous Integration and Deployment: Anypoint Platform can be integrated with CI/CD pipelines, allowing automated tests to run as part of the deployment process, ensuring that any new code changes do not break existing functionality.
Why Not Other Options:
MuleSoft RPA: Primarily used for automating repetitive manual tasks, not for testing integrations.
MuleSoft Composer: Focuses on low-code integrations and automation, not specifically designed for automated testing.
Flow Orchestration: While useful for process automation within Salesforce, it does not provide the testing capabilities required for MuleSoft integrations.
For detailed information on automated testing with Anypoint Platform and MUnit, refer to the official MuleSoft documentation
Question 13
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Northern Trail Outfitters developed an integration between its two Salesforce orgs using MuleSoft Composer.
Which two actions should be taken before testing the Composer flow? (Choose two.)
Explanation:
Flow Trigger Connection: Before testing any Composer flow, it is crucial to connect the flow trigger to a sandbox instance of Salesforce. This ensures that testing does not impact the production environment. The sandbox provides a safe space to simulate real-world conditions without the risk of data corruption or unintended actions in the live system.
Action Steps Connection: Similar to the flow trigger, action steps within the Composer flow should also be connected to a sandbox instance. This allows comprehensive testing of the flow's functionality, ensuring that each step performs as expected without affecting the production data.
Ensuring Validity of Credentials: While it is important to ensure that credentials to the production org are valid when moving to production, for testing purposes, the emphasis is on sandbox connections. The credentials should be verified to avoid disruptions during testing.
Installation of MuleSoft Composer: MuleSoft Composer does not need to be installed on both the source and target orgs as it operates independently and connects to these orgs through provided credentials.
Question 14
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A MuleSoft developer at AnyAirlines is tasked with creating a new API for an integration.
According to best practices, what is the first step they need to perform?
Explanation:
RAML Definition Creation: The first step in creating a new API as per MuleSoft best practices is to create a RAML (RESTful API Modeling Language) definition in the Design Center. This step is critical as it outlines the API's structure, endpoints, methods, and data types, providing a clear blueprint for subsequent development.
Project Creation in Anypoint Studio: Once the RAML definition is created, the next step would be to generate the API project in Anypoint Studio. This IDE allows developers to implement the API logic as defined in the RAML.
Mule Runtime Installation: Installing Mule runtime is necessary for running and testing Mule applications locally. However, this step is secondary to defining the API's structure.
Case Creation in Salesforce: Creating a case in Salesforce is not relevant to the API development process but may be necessary for support or project management purposes.
Question 15
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AnyAirlines uses an Einstein bot for their customer support. They want it to display a message when a user provides an incorrect answer to a particular question.
Which dialog option should be selected'?
Explanation:
Message Dialog Option: When configuring an Einstein bot to respond to incorrect answers, the 'Message' dialog option should be selected. This allows the bot to display a predefined message to the user, guiding them appropriately or informing them of the incorrect input.
Understanding Dialog Options:
Action: Used for initiating backend processes or external actions.
Question : Used for asking the user for information or inputs.
Rules: Used for defining conditional logic to control the flow of the conversation.
Message: Specifically used to provide information or feedback to the user, which is ideal for handling incorrect answers.
Question 16
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AnyAirlines has an RPA process that is failing in Production.
According to best practices, how should they debug the failure?
Explanation:
Download the Analysis Package: The first step is to download the analysis package from the RPA Manager. This package contains logs and detailed execution data that are crucial for debugging.
Revert to Build Phase: Reverting the RPA process to the Build phase allows developers to make changes and debug the process. The Build phase is where the RPA process is designed and configured.
Import to RPA Builder: Import the analysis package into RPA Builder, which is the tool used to develop and debug RPA processes. This allows for a detailed investigation and identification of the root cause of the failure.
Debugging: Use the detailed logs and execution data within RPA Builder to step through the process, identify issues, and implement fixes. This is the most effective method for diagnosing and resolving issues in RPA processes.
Question 17
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AnyAirlines wants to create a new marketing campaign that sends customers special offers every month based on their accrued loyalty points. There is an existing integration for customer data using MuleSoft's API-led three-tier strategy. Loyalty information exists in an external system that can be accessed via an HTTP endpoint provided by the system, but has no current integration. The external ID used will be email address.
The desired output is a CSV file containing customers that includes only the top 10 percent of loyalty point holders.
What is the most efficient way to meet this requirement?
Explanation:
Develop System API for Loyalty System: The first step is to develop a new System API that integrates with the Loyalty system. This API will handle communication with the external system via the provided HTTP endpoint.
Utilize Existing Customer System API: Use the existing System API for customer data to retrieve necessary customer information. Combining these APIs ensures a modular approach and reuse of existing assets.
Create Process API: Develop a Process API that combines data from both the Customer and Loyalty System APIs. This API will process the data, apply business logic to filter the top 10 percent of loyalty point holders, and format the results.
Create Experience API: Develop an Experience API to serve the business consumers. This API will provide a user-friendly interface for initiating the integration and retrieving the results as a CSV file.
Question 18
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AnyAirlines selected AWS Cloud services as their infrastructure platform. They need to implement Anypoint Platform as the integration solution along with existing cloud capabilities like vertical/horizontal scalability and zero downtime redeployments.
Which type of deployment strategy is needed?
Explanation:
Anypoint Runtime Fabric: Anypoint Runtime Fabric (RTF) is designed for deploying Mule applications on any cloud infrastructure, including AWS. It supports vertical and horizontal scalability and enables zero-downtime deployments, which aligns with AnyAirlines' requirements.
Vertical/Horizontal Scalability: RTF allows scaling applications both vertically (adding more resources to existing nodes) and horizontally (adding more nodes to the cluster). This ensures high availability and performance.
Zero Downtime Deployments: RTF supports zero-downtime deployments by utilizing rolling updates and canary deployments, ensuring that updates do not disrupt ongoing operations.
AWS Integration: RTF can be deployed on AWS, leveraging existing cloud infrastructure capabilities and providing a seamless integration experience.
Question 19
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Northern Trail Outfitters is developing an API that connects to a vendor's database.
Which two strategies should their Ops team use to monitor the overall health of the API and database using API Functional Monitoring? (Choose two.)
Explanation:
Health-Check Endpoint: Creating and regularly calling a health-check endpoint is a common strategy to ensure that the API and its underlying systems are operational. This endpoint typically performs basic checks such as database connectivity and service availability.
GET Call to Existing Endpoint: Making a GET call to an existing API endpoint and verifying that the results match expected data helps ensure that the API is not only running but also functioning correctly. This approach validates that the API can retrieve data from the database as intended.
Monitoring CloudHub Worker Logs: While monitoring logs can be useful, it is more of a reactive approach. Proactive strategies like health-check endpoints and GET calls provide immediate validation of the API's operational status.
Verifying Mule Worker Logs for Errors: This approach can complement health-check endpoints and GET calls but should not be the primary strategy. Logs are helpful for diagnosing issues after they occur rather than ensuring ongoing health.
Question 20
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A Salesforce administrator asks for advice on how to build their Salesforce flow. They need to complete several DML actions as part of their Salesforce flow and are running into DML governor limits during testing.
Which two pieces of advice should be given to the Salesforce administrator to improve their flow? (Choose two.)
Explanation:
Avoid DML in For Loops: Placing DML (Data Manipulation Language) operations inside a loop can quickly exceed Salesforce governor limits, as each iteration performs a separate DML operation. It's best to collect records in a list and perform DML operations outside the loop.
Use Collection Variables: By looping through a collection variable and adding records to it, you can perform bulk DML operations, which are more efficient and less likely to hit governor limits.
Use Upsert Action: Using the upsert action can reduce the number of DML statements by combining insert and update operations. However, this strategy depends on the specific flow requirements and data structure.
DML Statements at the End: Consolidating DML operations to the end of the flow is advisable, but care should be taken to handle errors and exceptions appropriately.
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