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Question 34 - Certified Hyperautomation Specialist discussion

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AnyAirlines implements a credit card program that requires customer applications to go through a review process before approval. They want to develop a series of hyperautomation solutions that will integrate to process the applications and enter the customer's information into a legacy system once approved.

They want to complete the following components:

An Einstein bot that will initiate the credit card application and create a record of an existing Salesforce Custom Object

A Salesforce flow that marks the credit card application as approved in Salesforce

An RPA process that interacts with multiple applications and websites

A simple MuleSoft Composer flow that triggers if a credit card application is approved and then invokes an RPA process

Which component will likely require the most effort to complete?

A.
A simple MuleSoft Composer flow that triggers if a credit card application is approved and then invokes an RPA process
Answers
A.
A simple MuleSoft Composer flow that triggers if a credit card application is approved and then invokes an RPA process
B.
A Salesforce flow that marks the credit card application as approved in Salesforce
Answers
B.
A Salesforce flow that marks the credit card application as approved in Salesforce
C.
An RPA process that interacts with multiple applications and websites
Answers
C.
An RPA process that interacts with multiple applications and websites
D.
An Einstein bot that will initiate the credit card application and create a record of an existing Salesforce Custom Object
Answers
D.
An Einstein bot that will initiate the credit card application and create a record of an existing Salesforce Custom Object
Suggested answer: C

Explanation:

Developing an RPA process that interacts with multiple applications and websites typically requires the most effort due to several factors:

Complexity of Interaction:

RPA processes involve simulating human actions to interact with different user interfaces. This includes navigating web pages, filling out forms, and clicking buttons, which can be complex and time-consuming to script and test.

Integration Challenges:

The RPA process must handle different applications and websites, each with unique behaviors and potential for errors. Ensuring reliable and consistent interaction across these systems requires thorough testing and potentially custom handling for each system.

Maintenance and Updates:

RPA processes need to be maintained and updated as the applications or websites they interact with change. This ongoing effort can be significant compared to other components.

MuleSoft RPA Documentation

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asked 23/09/2024
Mark Aplacador
39 questions
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