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Question 56 - Certified Hyperautomation Specialist discussion

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Northern Trail Outfitters has deployed a MuleSoft RPA process to automate the extraction of sales data from CSV files. To integrate this RPA process with Sales Cloud, an action step is created that calls this RPA process in a MuleSoft Composer flow.

Which next step must be added to the flow to make use of the RPA process results?

A.
Create Record action in Sales Cloud
Answers
A.
Create Record action in Sales Cloud
B.
If/Else block
Answers
B.
If/Else block
C.
Create or Update Record action in Sales Cloud
Answers
C.
Create or Update Record action in Sales Cloud
D.
For Each loop
Answers
D.
For Each loop
Suggested answer: C

Explanation:

To integrate an RPA process that extracts sales data from CSV files with Sales Cloud using MuleSoft Composer, you need to take the following steps:

Invoke RPA Process:

Create an action step in the MuleSoft Composer flow that calls the RPA process to extract the sales data from the CSV files.

Next Step - Create or Update Record:

After the RPA process completes and returns the extracted data, the next step in the flow should be to update Sales Cloud with the new information.

Use the Create or Update Record action to insert the new sales data into Sales Cloud. This action ensures that existing records are updated if they already exist, or new records are created if they don't.

This approach ensures that the results from the RPA process are correctly reflected in Sales Cloud.

MuleSoft Composer Documentation

Salesforce Sales Cloud Documentation


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asked 23/09/2024
Maria Janice Lecias
49 questions
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