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Question 57 - Certified Hyperautomation Specialist discussion

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A Salesforce flow needs to connect to external APIs provided by Northern Trail Outfitters (NTO) and AnyAirlines to retrieve data.

Which three steps should be taken to connect to the external APIs? (Choose three.)

A.
Use an Action element to call and consume the appropriate API in the Salesforce flow.
Answers
A.
Use an Action element to call and consume the appropriate API in the Salesforce flow.
B.
Create External Services in Salesforce for NTO and AnyAirlines.
Answers
B.
Create External Services in Salesforce for NTO and AnyAirlines.
C.
Create Named Credentials in Anypoint for NTO and AnyAirlines.
Answers
C.
Create Named Credentials in Anypoint for NTO and AnyAirlines.
D.
Use a Virtual service to call and consume the appropriate API in the Salesforce flow.
Answers
D.
Use a Virtual service to call and consume the appropriate API in the Salesforce flow.
E.
Create Named Credentials in Salesforce for NTO and AnyAirlines.
Answers
E.
Create Named Credentials in Salesforce for NTO and AnyAirlines.
Suggested answer: A, B, E

Explanation:

To connect a Salesforce flow to external APIs, follow these steps:

Create Named Credentials in Salesforce:

Named Credentials in Salesforce simplify the authentication process by storing the URL and authentication details needed to call the external service. Set up Named Credentials for both NTO and AnyAirlines APIs.

Navigate to Salesforce Setup > Named Credentials > New Named Credential.

Enter the details for NTO API, including the endpoint URL and authentication settings.

Repeat the process for the AnyAirlines API.

Create External Services in Salesforce:

External Services allow you to register the external APIs with Salesforce so that they can be invoked from a flow.

Navigate to Salesforce Setup > External Services > New External Service.

Use the OpenAPI/Swagger or RAML specification files provided by NTO and AnyAirlines to register their APIs.

This step involves importing the API specifications and configuring the services, which will be used in the flow.

Use an Action Element in Salesforce Flow:

Within Salesforce Flow, use the Action element to call the external services that were registered.

This involves adding an Action to your flow and selecting the appropriate External Service action that corresponds to the API method you want to invoke.

Salesforce External Services Documentation

Salesforce Named Credentials Documentation

asked 23/09/2024
Christina Lanaski
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