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A customer from an airline Loyalty program purchases a ticket, which will accrue qualifying and non-qualifying points according to the Loyalty rules. Which two automations can be used to set up transactions and points accrual?
A Loyalty member has achieved enough points for Gold tier status; however, the member reports some benefits are missing. What should the Administrator do to troubleshoot and correct the error?
When implementing Analytics for Loyalty, what are the three steps to turn on analytics and dashboards?
How is Loyalty Management data, including Loyalty Program, Loyalty Tier, and Member Benefits made available in Salesforce CDP?
Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data spread across many Loyalty Management objects?
Universal Containers implemented a Loyalty Program six months ago. The Loyalty Program Manager noticed a recent decrease in program efficiency. Now the Manager wants to incorporate a targeted strategy. Which two benefits should the Administrator expect as a result of running the strategy?
Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner. Which fields are required to set up a partner?
What three facts should the administrator consider when creating and managing member groups?
Universal Containers (UC) plans to implement Salesforce Loyalty Management for a new Loyalty program; however, its operations team remains skeptical about the Loyalty solutions, such as rules, processes, and benefit types. Which option should UC consider when planning its implementation to ensure staff is helping to boost adoption and engagement?
A company is designing a new Loyalty Program to reward its members based on purchases and short-term and long-term engagement with the program. Which two types of currency does Salesforce Loyalty Management offer out-of-the-box that can be configured to accomplish the company's Loyalty Program objectives?

Question 93 - Certified Loyalty Management discussion

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The Management team at Cloud Kicks is required to analyze what earning activities are available in the Loyalty Program. What type of user access does the Management Team need to have this information visible in the reports?

A.
Read, Edit access on Journal Type, Loyalty Member Promotions, and Loyalty Member Benefits Objects
Answers
A.
Read, Edit access on Journal Type, Loyalty Member Promotions, and Loyalty Member Benefits Objects
B.
Read. Create access on Journal Type, Loyalty Member Currencies, and Partner Products Objects
Answers
B.
Read. Create access on Journal Type, Loyalty Member Currencies, and Partner Products Objects
C.
Read, View access on Journal Type, Partner Products, and Loyalty Ledgers Objects
Answers
C.
Read, View access on Journal Type, Partner Products, and Loyalty Ledgers Objects
D.
Read, View All access on Journal Type, Journal Subtype, and Transaction Journal Objects
Answers
D.
Read, View All access on Journal Type, Journal Subtype, and Transaction Journal Objects
Suggested answer: D

Explanation:

To analyze earning activities in the Loyalty Program, Cloud Kicks' Management team needs:

Option D: 'Read, View All' access on the 'Journal Type,' 'Journal Subtype,' and 'Transaction Journal' Objects. This level of access allows the management team to view comprehensive information about all types of transactions and activities within the Loyalty Program, including earning activities, enabling detailed analysis and reporting.

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asked 23/09/2024
Karine Bashala
28 questions
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