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Question 122 - CSA discussion

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The ServiceNow Virtual Agent provides assistance within a messaging interface. Which capability allows end users to configure virtual Agent to intercept and help resolve submitted incidents?

A.
Incident Auto-Resolution
Answers
A.
Incident Auto-Resolution
B.
Ticket Resolver
Answers
B.
Ticket Resolver
C.
Virtual Agent Helper
Answers
C.
Virtual Agent Helper
D.
Web Intelligence
Answers
D.
Web Intelligence
Suggested answer: A
asked 23/09/2024
HASEEB IMTIAZ
33 questions
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