Your company is giving all first line workers a special T-shirt as a recognition for their hard work.
Management team wants a way for employees to order the T-shirt, with the ability to specify the preferred size and color. How would you ensure that only first line workers (non-managers) can submit the order?

Question

Your company is giving all first line workers a special T-shirt as a recognition for their hard work.

Management team wants a way for employees to order the T-shirt, with the ability to specify the preferred size and color. How would you ensure that only first line workers (non-managers) can submit the order?

Thanh Tran · Accepted Answer

Create Catalog Item and use the Not Available list to specify the Manager Group

Thanh Tran · Answer

Create Record Producer and use the Available For list to specify First Line [sn_first_line] role

Thanh Tran · Answer

Create Catalog Item and use the Available For list to specify ITIL [itil] role

Thanh Tran · Answer

Create Order Guide and use the User Criteria list to specify First Line [sn_first_line] role

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