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Question 173 - CSA discussion

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A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?

A.
Specify the Dept_Mgr role on the catalog content block
Answers
A.
Specify the Dept_Mgr role on the catalog content block
B.
Add the Department Manager group to the catalog item’s user criteria
Answers
B.
Add the Department Manager group to the catalog item’s user criteria
C.
Add the Department Manager group to the catalog item’s ACL
Answers
C.
Add the Department Manager group to the catalog item’s ACL
D.
Only publish the item in the HR service catalog
Answers
D.
Only publish the item in the HR service catalog
E.
Use a Dept_Mgr ACL on the HR service catalog
Answers
E.
Use a Dept_Mgr ACL on the HR service catalog
Suggested answer: B

Explanation:

https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-center/Reference:/ec-user-criteria-form.html

asked 23/09/2024
Miguel Monteiro
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