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Question 222 - CSA discussion

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What are benefits of assigning work tasks to a group, rather than to an individual? (Choose four.)

A.
Group members can choose their tasks from My Groups Work
Answers
A.
Group members can choose their tasks from My Groups Work
B.
Groups can assign tasks to users based on on-call schedules
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B.
Groups can assign tasks to users based on on-call schedules
C.
Site support members can pick tasks, based on Location
Answers
C.
Site support members can pick tasks, based on Location
D.
Groups can assign tasks to users based on skills
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D.
Groups can assign tasks to users based on skills
E.
Group members can avoid tasks, which are nearing SLA breach
Answers
E.
Group members can avoid tasks, which are nearing SLA breach
F.
Groups can assign tasks to users based on availability
Answers
F.
Groups can assign tasks to users based on availability
Suggested answer: B, C, D, F
asked 23/09/2024
Steven Chong
34 questions
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