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Question list

List of questions

Question 1

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Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

Question 2

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What is a formatter? Select one of the following.

Question 3

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When searching using the App Navigator search field, what can be returned? (Choose four.)

Question 4

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Which technique is used to get information from a series of referenced fields from different tables?

Question 5

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What is a schema map?

Question 6

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Which one of the following statements best describes the purpose of an Update Set?

Question 7

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A Service Catalog may include which of the following components?

Question 8

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Which one of the following statements applies to a set of fields when they are coalesced during an import?

Question 9

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As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

Question 10

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The display sequence is controlled in a Service Catalog Item using which of the following?

Question 226 - CSA discussion

You are asked to create an option in the Service Catalog, which will allow a user to click Get Help and describe the issue they are having. These forms should create incident records, which are automatically routed to the Service Desk. Which method would you use?