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Question 237 - CSA discussion

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If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?

A.
itil users
Answers
A.
itil users
B.
Any user with an article's permalink
Answers
B.
Any user with an article's permalink
C.
Any active user
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C.
Any active user
D.
No users
Answers
D.
No users
E.
Users with kb_user role
Answers
E.
Users with kb_user role
Suggested answer: C

Explanation:

Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0623654

asked 23/09/2024
Angel Castillo
32 questions
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