‘Your customer has a Human Resources knowledge base, which is only accessible to members of the Human Resources department. A new procedure regarding employee quarterly reviews needs to be published to the quarterly review category of the HR knowledge base, but should only be visible for HR managers. How would you meet this requirement?

Question

Musoke Kamuzze · Accepted Answer

Add User Criteria for HR Manager Group on the Category’s Can Read list

Musoke Kamuzze · Answer

On the Knowledge Base, add User Criteria with a Manager Can Read script to the Can Read list, publish article to any category

Musoke Kamuzze · Answer

On the Knowledge Article, add an Access Control for HR Manager Group on the Can Read list, then publish article to any category.

Musoke Kamuzze · Answer

Add User Criteria for HR Manager Group on the Can Read list of the article

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