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Question 280 - Certified Business Analyst discussion

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Northern Trail Outfitters has gone through significant growth, moved several business units into Salesforce, and added hundreds of users.

Which key principle should a business analyst follow to help prioritize feature requests from various business units?

A.
Give priority to the earliest requested dates.
Answers
A.
Give priority to the earliest requested dates.
B.
Find and install a backlog grooming app from AppExchange.
Answers
B.
Find and install a backlog grooming app from AppExchange.
C.
Define roles, responsibilities, and processes.
Answers
C.
Define roles, responsibilities, and processes.
Suggested answer: C

Explanation:

The business analyst should define roles, responsibilities, and processes to help prioritize feature requests from various business units. This will help to establish clear expectations, communication channels, and decision-making criteria for the project. The business analyst should not give priority to the earliest requested dates, as this may not reflect the business value, urgency, or feasibility of the feature requests. The business analyst should also not find and install a backlog grooming app from AppExchange, as this may not address the root cause of the prioritization problem, and may introduce additional complexity and cost to the project.Reference:Collaboration with Stakeholders,Get Started with Salesforce Business Analyst Certification Prep,Cert Prep: Salesforce Business Analyst

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asked 25/09/2024
Ravi Bhatt
28 questions
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