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Question 281 - Certified Business Analyst discussion

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After completing the most recent sprint, a key stakeholder reached out to the business analyst (BA) with some feedback about the Opportunity reporting functionality shown in the QA org during the sprint demo.

* The stakeholder was Impressed with how easy it was to create reports about their Opportunity data.

* The stakeholder noticed a misspelled column name in the Opportunity Funnel report.

* The stakeholder wants to add five additional fields to the Opportunity Funnel report.

Which actions should the BA take?

A.
Thank them for their feedback, update the misspelled column name in the QA org, and log an enhancement for the five additional fields.
Answers
A.
Thank them for their feedback, update the misspelled column name in the QA org, and log an enhancement for the five additional fields.
B.
Thank them for their feedback, log a bug for the misspelled column name, and add the five new fields to the report in the QA org.
Answers
B.
Thank them for their feedback, log a bug for the misspelled column name, and add the five new fields to the report in the QA org.
C.
Thank them for their feedback, log a bug for the misspelled column name, and log an enhancement for the five additional fields.
Answers
C.
Thank them for their feedback, log a bug for the misspelled column name, and log an enhancement for the five additional fields.
Suggested answer: C

Explanation:

According to the Salesforce Business Analyst Certification Prep, the business analyst's role in user acceptance is to facilitate the feedback loop between the development team and the business stakeholders1.The BA should log any issues or change requests that are identified during the UAT sessions and prioritize them according to the project scope and timeline1.A misspelled column name is a minor defect that should be logged as a bug and fixed before the release2.Adding five additional fields to the report is a new requirement that should be logged as an enhancement and evaluated for the next sprint or release3.The BA should thank the stakeholder for their feedback and communicate the status of their requests1.Reference:Salesforce Certified Business Analyst Exam Questions,Salesforce Business Analyst Certification Practice Quiz and Sample Questions,Explore User Acceptance Unit

asked 25/09/2024
Zulkarnain Hashim
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