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Question 290 - Certified Business Analyst discussion

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Sprint 1 of 5 has been completed in a Sales Cloud implementation. The business analyst (BA) met with the stakeholders to prioritize the backlog for the next sprint. One of the stakeholders wants to include a medium-priority item. There is still a list of high-priority items that need to be addressed.

How should the BA communicate with the stakeholder?

A.
Schedule a meeting to discuss the importance of the item, then re-evaluate all of the items and their priority levels
Answers
A.
Schedule a meeting to discuss the importance of the item, then re-evaluate all of the items and their priority levels
B.
Verify why the item is medium-priority, explain the reason, and determine if the item priority was misjudged compared to other items.
Answers
B.
Verify why the item is medium-priority, explain the reason, and determine if the item priority was misjudged compared to other items.
C.
Support the stakeholder in this decision, move the medium-priority item to the next sprint, and inform the development team.
Answers
C.
Support the stakeholder in this decision, move the medium-priority item to the next sprint, and inform the development team.
Suggested answer: B

Explanation:

In managing a project backlog, especially in an Agile environment like a Sales Cloud implementation, it's crucial to prioritize items based on their importance and impact on the project's success. When a stakeholder wants to include a medium-priority item over high-priority ones, the BA should first understand the reasoning behind the stakeholder's valuation of that item. This involves verifying the criteria used to assign priorities and ensuring that all items are assessed consistently. By engaging in this dialogue, the BA can clarify the importance of following the prioritized backlog to maximize project value and may also uncover new information that could lead to a re-evaluation of priority levels for all items.

asked 25/09/2024
Lance Gentle
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