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Question 32 - Certified AI Specialist discussion

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Universal Containers has seen a high adoption rate of a new feature that uses generative AI to populate a summary field of a custom object, Competitor Analysis. All sales users have the same profile but one user cannot see the generative AlI-enabled field icon next to the summary field.

What is the most likely cause of the issue?

A.
The user does not have the Prompt Template User permission set assigned.
Answers
A.
The user does not have the Prompt Template User permission set assigned.
B.
The prompt template associated with summary field is not activated for that user.
Answers
B.
The prompt template associated with summary field is not activated for that user.
C.
The user does not have the field Generative AI User permission set assigned.
Answers
C.
The user does not have the field Generative AI User permission set assigned.
Suggested answer: C

Explanation:

In Salesforce, Generative AI capabilities are controlled by specific permission sets. To use features such as generating summaries with AI, users need to have the correct permission sets that allow access to these functionalities.

Generative AI User Permission Set: This is a key permission set required to enable the generative AI capabilities for a user. In this case, the missing Generative AI User permission set prevents the user from seeing the generative AI-enabled field icon. Without this permission, the generative AI feature in the Competitor Analysis custom object won't be accessible.

Why not A? The Prompt Template User permission set relates specifically to users who need access to prompt templates for interacting with Einstein GPT, but it's not directly related to the visibility of AI-enabled field icons.

Why not B? While a prompt template might need to be activated, this is not the primary issue here. The question states that other users with the same profile can see the icon, so the problem is more likely to be permissions-based for this particular user.

For more detailed information, you can review Salesforce documentation on permission sets related to AI capabilities at Salesforce AI Documentation and Einstein GPT permissioning guidelines.

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asked 26/09/2024
Neha Kumari
50 questions
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