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Question 57 - Certified AI Specialist discussion

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What is the correct process to leverage Prompt Builder in a Salesforce org?

A.
Select the appropriate prompt template type to use, select one of Salesforce's standard prompts, determine the object to associate the prompt, select a record to validate against, and associate the prompt to an action.
Answers
A.
Select the appropriate prompt template type to use, select one of Salesforce's standard prompts, determine the object to associate the prompt, select a record to validate against, and associate the prompt to an action.
B.
Select the appropriate prompt template type to use, develop the prompt within the prompt workspace, select resources to dynamically insert CRM-derived grounding data, pick the model to use, and test and validate the generated responses.
Answers
B.
Select the appropriate prompt template type to use, develop the prompt within the prompt workspace, select resources to dynamically insert CRM-derived grounding data, pick the model to use, and test and validate the generated responses.
C.
Enable the target object for generative prompting, develop the prompt within the prompt workspace, select records to fine-tune and ground the response, enable the Trust Layer, and associate the prompt to an action.
Answers
C.
Enable the target object for generative prompting, develop the prompt within the prompt workspace, select records to fine-tune and ground the response, enable the Trust Layer, and associate the prompt to an action.
Suggested answer: B

Explanation:

When using Prompt Builder in a Salesforce org, the correct process involves several important steps:

Select the appropriate prompt template type based on the use case.

Develop the prompt within the prompt workspace, where the template is created and customized.

Select CRM-derived grounding data to be dynamically inserted into the prompt, ensuring that the AI-generated responses are based on accurate and relevant data.

Pick the model to use for generating responses, either using Salesforce's built-in models or custom ones.

Test and validate the generated responses to ensure accuracy and effectiveness.

Option B is correct as it follows the proper steps for using Prompt Builder.

Option A and Option C do not capture the full process correctly.

Salesforce Prompt Builder Documentation: https://help.salesforce.com/s/articleView?id=sf.prompt_builder_overview.htm

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asked 26/09/2024
Patrick Neason
32 questions
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