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Question 39 - 220-1102 discussion

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A technician is investigating an employee's smartphone that has the following symptoms

• The device is hot even when it is not in use.

•Applications crash, especially when others are launched

• Certain applications, such as GPS, are in portrait mode when they should be in landscape mode Which of the following can the technician do to MOST likely resolve these issues with minimal impact? (Select TWO).

A.
Turn on autorotation
Answers
A.
Turn on autorotation
B.
Activate airplane mode.
Answers
B.
Activate airplane mode.
C.
Close unnecessary applications
Answers
C.
Close unnecessary applications
D.
Perform a factory reset
Answers
D.
Perform a factory reset
E.
Update the device's operating system
Answers
E.
Update the device's operating system
F.
Reinstall the applications that have crashed.
Answers
F.
Reinstall the applications that have crashed.
Suggested answer: A, C

Explanation:

The technician can close unnecessary applications and turn on autorotation to resolve these issues with minimal impact. Autorotation can help the device to switch between portrait and landscapemodes automatically. Closing unnecessary applications can help to free up the device’s memory and reduce the device’s temperature1Reference:CompTIA A+ Certification Exam: Core 2 (220-1102) Exam Objectives Version 4.0. Retrieved from https://partners.comptia.org/docs/default-source/resources/comptia-a-220-1102-exam-objectives- (3-0)

asked 02/10/2024
Loris Pastro
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