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Question 58 - 220-1102 discussion

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A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware.

Which of the following should the technician do FIRST?

A.
Scan and remove the malware
Answers
A.
Scan and remove the malware
B.
Schedule automated malware scans
Answers
B.
Schedule automated malware scans
C.
Quarantine the system
Answers
C.
Quarantine the system
D.
Disable System Restore
Answers
D.
Disable System Restore
Suggested answer: C

Explanation:

The technician should quarantine the system first1Reference:CompTIA A+ Certification Exam: Core 2 Objectives Version 4.0. Retrieved from https://partners.comptia.org/docs/default-source/resources/comptia-a-220-1102-exam-objectives- (3-0)

asked 02/10/2024
Arun Pandian
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