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Question 114 - 220-1102 discussion

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A call center handles inquiries into billing issues for multiple medical facilities. A security analyst notices that call center agents often walk away from their workstations, leaving patient data visible for anyone to see. Which of the following should a network administrator do to BEST prevent data theft within the call center?

A.
Encrypt the workstation hard drives.
Answers
A.
Encrypt the workstation hard drives.
B.
Lock the workstations after five minutes of inactivity.
Answers
B.
Lock the workstations after five minutes of inactivity.
C.
Install privacy screens.
Answers
C.
Install privacy screens.
D.
Log off the users when their workstations are not in use.
Answers
D.
Log off the users when their workstations are not in use.
Suggested answer: B

Explanation:

The BEST solution for preventing data theft within the call center in this scenario would be to lock the workstations after a period of inactivity. This would prevent unauthorized individuals from accessing patient data if call center agents were

to step away from their workstations without logging out.

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asked 02/10/2024
Yuriy Kitsis
35 questions
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