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Question 124 - 220-1102 discussion

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A technician has just used an anti-malware removal tool to resolve a user's malware issue on a corporate laptop. Which of the following BEST describes what the technician should do before returning the laptop to the user?

A.
Educate the user on malware removal.
Answers
A.
Educate the user on malware removal.
B.
Educate the user on how to reinstall the laptop OS.
Answers
B.
Educate the user on how to reinstall the laptop OS.
C.
Educate the user on how to access recovery mode.
Answers
C.
Educate the user on how to access recovery mode.
D.
Educate the user on common threats and how to avoid them.
Answers
D.
Educate the user on common threats and how to avoid them.
Suggested answer: D

Explanation:

educating the user on common threats and how to avoid them (D) would be a good step before returning the laptop to the user. This can help prevent similar issues from happening again

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asked 02/10/2024
Ramon Vieira da Rocha
37 questions
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