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Question 320 - 220-1102 discussion

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Every time a user tries to open the organization's proprietary application on an Android tablet, the application immediately closes. Other applications are operating normally. Which of the following troubleshooting actions would MOST likely resolve the Issue? (Select TWO).

A.
Uninstalling the application
Answers
A.
Uninstalling the application
B.
Gaining root access to the tablet
Answers
B.
Gaining root access to the tablet
C.
Resetting the web browser cache
Answers
C.
Resetting the web browser cache
D.
Deleting the application cache
Answers
D.
Deleting the application cache
E.
Clearing the application storage
Answers
E.
Clearing the application storage
F.
Disabling mobile device management
Answers
F.
Disabling mobile device management
Suggested answer: A, E

Explanation:

Uninstalling and reinstalling the application can resolve the issue of it crashing immediately on an

Android tablet, as it can fix any corrupted or missing files or settings. Clearing the application storage can also resolve the issue, as it can free up space and remove any conflicting data. Gaining root access to the tablet, resetting the web browser cache, deleting the application cache and disabling mobile device management are not likely to resolve the issue, as they do not affect how the application runs. Verified Reference: https://www.comptia.org/blog/how-to-fix-android-appscrashing

https://www.comptia.org/certifications/a

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asked 02/10/2024
Erik-Jan Brul
37 questions
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