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Question 327 - 220-1102 discussion

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A user opened a ticket regarding a corporate-managed mobile device. The assigned technician notices the OS Is several versions out of date. The user Is unaware the OS version is not current because auto-update is turned on. Which of the following is MOST likely the cause of the Issue?

A.
The device does not have enough free space lo download the OS updates.
Answers
A.
The device does not have enough free space lo download the OS updates.
B.
The device needs domain administrator confirmation to update to a major release.
Answers
B.
The device needs domain administrator confirmation to update to a major release.
C.
The device is not compatible with the newest version of the OS.
Answers
C.
The device is not compatible with the newest version of the OS.
D.
The device is restricted from updating due to a corporate security policy.
Answers
D.
The device is restricted from updating due to a corporate security policy.
Suggested answer: D

Explanation:

A corporate security policy can restrict a corporate-managed mobile device from updating its OS automatically, even if the auto-update feature is turned on. This can be done to prevent compatibility issues, security risks or performance problems caused by untested or unwanted updates. The device administrator can control when and how the updates are applied to the device.

The device not having enough free space, needing domain administrator confirmation or being incompatible with the newest version of the OS are not likely causes of the issue, since the user would receive an error message or a notification in those cases. Verified Reference:

https://www.comptia.org/blog/mobile-device-management

https://www.comptia.org/certifications/a

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asked 02/10/2024
ABCO TECHNOLOGY
32 questions
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