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Question 388 - 220-1102 discussion

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A remote user is having issues accessing an online share. Which of the following tools would MOST likely be used to troubleshoot the Issue?

A.
Screen-sharing software
Answers
A.
Screen-sharing software
B.
Secure shell
Answers
B.
Secure shell
C.
Virtual private network
Answers
C.
Virtual private network
D.
File transfer software
Answers
D.
File transfer software
Suggested answer: A

Explanation:

Screen-sharing software is a tool that allows a technician to remotely view and control a user's screen over the internet. It can be used to troubleshoot issues with accessing an online share, as well as other problems that require visual inspection or guidance. Secure shell (SSH) is a protocol that allows remote access and command execution on another device, but it does not allow screensharing.

Virtual private network (VPN) is a protocol that creates a secure tunnel between two devices over the internet, but it does not allow remote troubleshooting. File transfer software is a tool that allows transferring files between two devices over the internet, but it does not allow screen-sharing.

Verified Reference: https://www.comptia.org/blog/what-is-screen-sharing-software

https://www.comptia.org/certifications/a

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asked 02/10/2024
Enayat Meer
28 questions
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