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Question 413 - 220-1102 discussion

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A user connected a smartphone to a coffee shop's public Wi-Fi and noticed the smartphone started sending unusual SMS messages and registering strange network activity A technician thinks a virus or other malware has infected the device. Which of the following should the technician suggest the user do to best address these security and privacy concerns? (Select two).

A.
Disable Wi-Fi autoconnect.
Answers
A.
Disable Wi-Fi autoconnect.
B.
Stay offline when in public places.
Answers
B.
Stay offline when in public places.
C.
Uninstall all recently installed applications.
Answers
C.
Uninstall all recently installed applications.
D.
Schedule an antivirus scan.
Answers
D.
Schedule an antivirus scan.
E.
Reboot the device
Answers
E.
Reboot the device
F.
Update the OS
Answers
F.
Update the OS
Suggested answer: C, D

Explanation:

The best way to address the security and privacy concerns caused by a malware infection on a smartphone is to uninstall all recently installed applications and schedule an antivirus scan.

Uninstalling the applications that may have introduced the malware can help remove the source of infection and prevent further damage. Scheduling an antivirus scan can help detect and remove any remaining traces of malware and restore the device’s functionality.

Reference: CompTIA A+ Core 2 (220-1102) Certification Study Guide, Chapter 5: Mobile Devices,

Section 5.3: Mobile Device Security1

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asked 02/10/2024
Mohamed Nacer Ferhi
41 questions
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