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Question 469 - 220-1102 discussion

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A technician has verified a computer is infected with malware. The technician isolates the system and updates the anti-malware software. Which of the following should the technician do next?

A.
Run one scan and schedule future scans.
Answers
A.
Run one scan and schedule future scans.
B.
Back up the uninfected files and reimage the computer.
Answers
B.
Back up the uninfected files and reimage the computer.
C.
Restore the clean backup copies of the infected files.
Answers
C.
Restore the clean backup copies of the infected files.
D.
Run repeated remediation scans until the malware is removed.
Answers
D.
Run repeated remediation scans until the malware is removed.
Suggested answer: D

Explanation:

Malware is malicious software that can cause damage or harm to a computer system or network4. A technician has verified a computer is infected with malware by observing unusual behavior, such as slow performance, pop-ups, or unwanted ads. The technician isolates the system and updates the anti-malware software to prevent further infection or spread of the malware. The next step is to run repeated remediation scans until the malware is removed. A remediation scan is a scan that detects and removes malware from the system. Running one scan may not be enough to remove all traces of malware, as some malware may hide or regenerate itself.

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asked 02/10/2024
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