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Question 619 - 220-1102 discussion

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A Windows 10 computer is not installing updates and continues to receive errors even during manual update installations. Which of the following should a technician do to fix the issues? (Select two).

A.
Ensure that the Windows Update Utility is the latest version.
Answers
A.
Ensure that the Windows Update Utility is the latest version.
B.
Refresh local WSUS settings on the computer.
Answers
B.
Refresh local WSUS settings on the computer.
C.
Delete the Windows Update cache.
Answers
C.
Delete the Windows Update cache.
D.
Run the System check to verify system files.
Answers
D.
Run the System check to verify system files.
E.
Reimage the operating system while retaining user files.
Answers
E.
Reimage the operating system while retaining user files.
F.
Reset WMI and re-register system .dlls.
Answers
F.
Reset WMI and re-register system .dlls.
Suggested answer: B, C

Explanation:

Refreshing local Windows Server Update Services (WSUS) settings and deleting the Windows Update cache are effective steps in resolving issues with Windows 10 not installing updates. These actions help in rectifying any corrupt update files and ensuring that the workstation is properly communicating with the update servers, which can resolve errors during manual and automatic update installations.

asked 02/10/2024
david tsai
44 questions
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