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Question 628 - 220-1102 discussion

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An employee utilizes a personal smartphone to work remotely. The employee is unable to reach the portal using the company-provided VPN service. Which of the following describes the cause of the issue?

A.
The application must be purchased by the company.
Answers
A.
The application must be purchased by the company.
B.
The smartphone is not on the latest OS version.
Answers
B.
The smartphone is not on the latest OS version.
C.
The smartphone is not enrolled in MDM service.
Answers
C.
The smartphone is not enrolled in MDM service.
D.
The application fails to install and launch.
Answers
D.
The application fails to install and launch.
Suggested answer: C

Explanation:

When an employee is unable to access the company portal using a VPN on their personal smartphone, the most likely cause is:

The smartphone is not enrolled in MDM service: Mobile Device Management (MDM) services often control access to company resources. If the smartphone is not enrolled, it may be blocked from accessing the VPN and, consequently, the company portal.

The application must be purchased by the company: Unlikely, as most VPN applications are free to download or included in the company's software package.

The smartphone is not on the latest OS version: While this could cause compatibility issues, it is less likely than the MDM enrollment issue.

The application fails to install and launch: This would be a different problem and would usually present specific error messages.

CompTIA A+ 220-1102 Exam Objectives, Section 2.7: Explain common methods for securing mobile and embedded devices.

MDM configuration and access control documentation.

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asked 02/10/2024
miguel sartori
34 questions
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