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Question 658 - 220-1102 discussion

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A user's home system has been infected with malware. A technician has isolated the system from the network and disabled System Restore. Which of the following should the technician do next?

A.
Perform an antivirus scan.
Answers
A.
Perform an antivirus scan.
B.
Run Windows updates.
Answers
B.
Run Windows updates.
C.
Reimage the system.
Answers
C.
Reimage the system.
D.
Enable System Restore.
Answers
D.
Enable System Restore.
Suggested answer: A

Explanation:

When dealing with a malware-infected system, isolating the system from the network and disabling System Restore are critical initial steps. The next step in the malware removal process should be:

Perform an antivirus scan: This helps to identify and remove the malware from the system. Running a thorough scan using updated antivirus software is essential to detect and clean any malicious files.

Run Windows updates: This is important for system security but should be done after the malware is removed to avoid further issues.

Reimage the system: This is a more drastic measure and should be considered if the antivirus scan cannot fully clean the system.

Enable System Restore: This should only be done after the system is confirmed to be clean.

CompTIA A+ 220-1102 Exam Objectives, Section 3.3: Given a scenario use best practice procedures for malware removal.

Malware removal best practices documentation.

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asked 02/10/2024
TJOE INKAWATI
29 questions
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