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Question 682 - 220-1102 discussion

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A user's Android phone has been randomly restarting. A technician investigates and finds several applications have been installed that are not available within the standard marketplace. Which of the following is most likely the cause of the issue?

A.
The OS update failed.
Answers
A.
The OS update failed.
B.
The user downloaded malware.
Answers
B.
The user downloaded malware.
C.
The device is In developer mode.
Answers
C.
The device is In developer mode.
D.
The over-the-air carrier update failed.
Answers
D.
The over-the-air carrier update failed.
Suggested answer: B

Explanation:

Random restarting of an Android phone and the presence of applications not from the standard marketplace strongly suggest the possibility of malware.

Option A: The OS update failed While an OS update failure can cause issues, it is less likely to result in random restarts compared to malware.

Option B: The user downloaded malware Malware is a common cause of erratic behavior, including random restarts, especially when applications are installed from unofficial sources.

Option C: The device is in developer mode Developer mode alone does not typically cause random restarts. It may make the device more susceptible to issues if improper apps are installed.

Option D: The over-the-air carrier update failed Similar to the OS update, this would more likely cause consistent issues rather than random restarts.

CompTIA A+ 220-1102 Objective 2.3 (Detect, remove, and prevent malware) and Objective 3.5 (Mobile OS and application security issues).

asked 02/10/2024
patricia rosales
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