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Agentforce Specialist: Salesforce Certified Agentforce Specialist
The Salesforce Certified Agentforce Specialist certification validates a professional's expertise in implementing and managing Agentforce tools within Salesforce, focusing on generative AI applications. Practicing with real exam questions shared by those who have successfully passed the exam can significantly enhance your preparation. In this guide, we provide Agentforce Specialist practice test questions and insights contributed by certified professionals.
Exam Details:
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Exam Name: Salesforce Certified Agentforce Specialist
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Exam Code: Agentforce-Specialist
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Exam Format: Multiple-choice/multiple-select questions
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Number of Questions: 60
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Test Duration: 105 minutes
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Passing Score: 73%
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Exam Topics Covered:
- Prompt Engineering (30%): Identifying appropriate use cases for Prompt Builder, managing prompt templates, and understanding grounding techniques.
- Agentforce Concepts: Understanding the functionality of Agentforce, including its reasoning engine, standard and custom topics, agent actions, and user security management.
- Agentforce and Data Cloud: Integrating Agentforce with Data Cloud to enhance response accuracy and personalize answers.
- Agentforce and Service Cloud: Building agents that answer questions based on Knowledge articles and connecting them to digital channels.
- Agentforce and Sales Cloud: Determining when to use Agentforce Sales Agents, such as Sales Development Representatives (SDRs) and Sales Coaches.
Why Use These Agentforce Specialist Practice Test Questions?
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Real Exam Experience: Questions closely mirror the actual exam format, providing familiarity and reducing anxiety.
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Identify Knowledge Gaps: Helps pinpoint areas requiring further study, allowing for focused preparation.
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Up-to-Date Content: Regularly updated to reflect the latest exam objectives and industry practices.
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Boost Confidence: Consistent practice builds confidence, ensuring you're well-prepared on exam day.
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Improve Time Management: Practicing under timed conditions helps you manage the exam duration effectively.
Take advantage of these Agentforce Specialist practice test questions shared by certified professionals. Start practicing today and get one step closer to achieving your Salesforce Certified Agentforce Specialist certification!
Related questions
In addition to Recipient and Sender, which object should An Agentforce utilize for inserting merge fields into a Sales email template prompt?
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Universal Containers wants to incorporate the current order fulfillment status into a prompt for a large language model (LLM). The order status is stored in the external enterprise resource planning (ERP) system.
Which data grounding technique should the Agentforce Specialist recommend?
Universal Containers (UC) is using standard Service AI Grounding. UC created a custom rich text field to be used with Service AI Grounding.
What should UC consider when using standard Service AI Grounding?
Universal Containers has a custom Agent action calling a flow to retrieve the real-time status of an order from the order fulfillment system.
For the given flow, what should the Agentforce Specialist consider about the running user's data access?
Which business requirement presents a good use case for leveraging Einstein Prompt Builder?
Universal Containers wants to incorporate CRM data as well-formatted JSON in a prompt to a large language model (LLM).
What is an important consideration for this requirement?
Universal Containers (UC) plans to automatically populate the Description field on the Account object.
Which type of prompt template should UC use?
Universal Containers wants support agents to use Agentforce to ask questions about its product tutorials and product guides.
What should the Agentforce Specialist do to meet this requirement?
Which configuration must An Agentforce complete for users to access generative Al-enabled fields in the Salesforce mobile app?
Universal Container (UC) has effectively utilized prompt templates to update summary fields on Lightning record pages. An admin now wishes to incorporate similar functionality into UC's automation process using Flow.
How can the admin get a response from this prompt template from within a flow to use as part of UC's automation?
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Selling illegal goods, money scams etc.
Serious attack on a group.
Harassing an individual (including doxing)
Threatening or glorifying violence or serious harm, including self-harm
Nudity/Sexual content
Sexually explicit or suggestive imagery or writing involving minors
Sexually explicit or suggestive imagery or writing involving non-consenting adults or non-humans
Reusing content without attribution (link and blockquotes)
Not in English or has very bad formatting, grammar, and spelling
Author's credential is offensive, spam, or impersonation
Ex. Illegal content, incomplete question...
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