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Salesforce Certified Data Cloud Accredited Professional Practice Test - Questions Answers, Page 8

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Which two characteristics describe the Customer 360 data model?

A.
A Conceptual Model
A.
A Conceptual Model
Answers
B.
A Static Model
B.
A Static Model
Answers
C.
A Product Sold By Salesforce
C.
A Product Sold By Salesforce
Answers
D.
A Canonical Model
D.
A Canonical Model
Answers
Suggested answer: A, D

Explanation:

The Customer 360 data model is a conceptual model and a canonical model. A conceptual model is a high-level representation of the entities and relationships in a domain of interest, without specifying any implementation details. A canonical model is a common and consistent data model that can be used across different systems and applications.

Reference: [Customer 360 Data Model Overview], [Conceptual Model], [Canonical Model]

When setting up the data source object or schema for data ingestion, what are the three data categories to select from?

A.
Engagement Data
A.
Engagement Data
Answers
B.
Event Data
B.
Event Data
Answers
C.
Other Data
C.
Other Data
Answers
D.
Order Data
D.
Order Data
Answers
E.
Profile Data
E.
Profile Data
Answers
Suggested answer: A, D, E

Explanation:

These are the three data categories to select from when setting up the data source object or schema for data ingestion. Engagement data includes information about how customers interact with a brand or product, such as clicks, views, likes, etc. Order data includes information about transactions or purchases made by customers, such as order ID, amount, date, etc. Profile data includes information about customers' attributes or preferences, such as name, email, gender, etc.

Reference: [Data Categories]

To which Data Model entity should the Email field from a CRM Contact object be mapped?

A.
Lead
A.
Lead
Answers
B.
Account Contact
B.
Account Contact
Answers
C.
Individual
C.
Individual
Answers
D.
Contact Point Email
D.
Contact Point Email
Answers
Suggested answer: D

Explanation:

The Email field from a CRM Contact object should be mapped to the Contact Point Email entity in the Customer 360 data model. This entity represents an email address that is associated with an individual or an account contact.

Reference: [Contact Point Email Entity]

What is the correct formula to display the value of the raw data column of 'RetailPrice' plus an additional 5 percent?

A.
sourceField['RetailPrice1*l .05
A.
sourceField['RetailPrice1*l .05
Answers
B.
SELECT(['RetailPrice']*1.05)
B.
SELECT(['RetailPrice']*1.05)
Answers
C.
sourceField['retailprice']*1.05
C.
sourceField['retailprice']*1.05
Answers
D.
SELECT(['retailprice']*1.05)
D.
SELECT(['retailprice']*1.05)
Answers
Suggested answer: C

Explanation:

This is the correct formula to display the value of the raw data column of ''RetailPrice'' plus an additional 5 percent. The formula uses the sourceField function to access the raw data column, and then multiplies it by 1.05 to add 5 percent. The formula is case-sensitive, so the column name must match exactly with the raw data column name.

Reference: [Formula Editor], [sourceField Function]

Which two dependencies need to be removed prior to disconnecting a data source?

A.
Activation Target
A.
Activation Target
Answers
B.
Data Stream
B.
Data Stream
Answers
C.
Segment
C.
Segment
Answers
D.
Activation
D.
Activation
Answers
Suggested answer: B, C

Explanation:

These are the two dependencies that need to be removed prior to disconnecting a data source. A data stream is a process that ingests data from a data source into Data Cloud. A segment is a group of customers that meet certain criteria based on their data. If a data source is disconnected, any data streams or segments that depend on it will no longer function properly.

Reference: [Data Sources], [Data Streams], [Segments]

What is the first step to set up and configure a Data Cloud instance after it has been provisioned?

A.
Complete the Salesforce Data Cloud 'Get Started'' process
A.
Complete the Salesforce Data Cloud 'Get Started'' process
Answers
B.
Connect to the Marketing Cloud Account Data Cloud is provisioned in
B.
Connect to the Marketing Cloud Account Data Cloud is provisioned in
Answers
C.
Enable Customer Data Cloud Admin permission set to the relevant Salesforce CRM user
C.
Enable Customer Data Cloud Admin permission set to the relevant Salesforce CRM user
Answers
D.
Connect to the Salesforce CRM org Data Cloud is provisioned in
D.
Connect to the Salesforce CRM org Data Cloud is provisioned in
Answers
Suggested answer: D

Explanation:

This is the first step to set up and configure a Data Cloud instance after it has been provisioned. The customer needs to connect to the Salesforce CRM org that Data Cloud is provisioned in, using the Salesforce CRM connector. This will allow Data Cloud to access the CRM data and map it to the Customer 360 data model.

Reference: [Salesforce CRM Connector], [Data Cloud Setup]

What does the Ignore Empty Value option do in Identity Resolution?

A.
Ignores Individual object records with empty fields when running Identity Resolution rules
A.
Ignores Individual object records with empty fields when running Identity Resolution rules
Answers
B.
Ignores empty fields when running any custom match rules
B.
Ignores empty fields when running any custom match rules
Answers
C.
Ignores empty fields when running reconciliation rules
C.
Ignores empty fields when running reconciliation rules
Answers
D.
Ignores empty fields when running the standard match rules
D.
Ignores empty fields when running the standard match rules
Answers
Suggested answer: C

Explanation:

The Ignore Empty Value option is a setting for reconciliation rules, which determine the logic for data selection in a unified profile7. If this option is enabled, empty fields are ignored when applying the reconciliation rule. For example, if the rule is to select the most frequent value, and one of the values is empty, it will not be counted as a frequency.

Which three objects are created as a result of Identity Resolution?

A.
Unified Subscriber
A.
Unified Subscriber
Answers
B.
Unified Data Model
B.
Unified Data Model
Answers
C.
Unified Contact Point
C.
Unified Contact Point
Answers
D.
Unified Link
D.
Unified Link
Answers
E.
Unified Individual
E.
Unified Individual
Answers
Suggested answer: C, D, E

Explanation:

Identity Resolution creates three types of objects8:

Unified Individual: This object represents the unified profile of an individual, which contains attributes from multiple sources.

Unified Contact Point: This object represents the unified contact information of an individual, such as email, phone, address, or app.

Unified Link: This object represents the link between an Individual object and a Unified Individual object, or between a Contact Point object and a Unified Contact Point object.

What does the Source Sequence reconciliation rule do in Identity Resolution?

A.
Sets the priority of specific data sources when building attributes in a unified profile such as a first or last name
A.
Sets the priority of specific data sources when building attributes in a unified profile such as a first or last name
Answers
B.
Identifies which data sources should be used in the process of reconciliation by prioritizing the most recently updated data source
B.
Identifies which data sources should be used in the process of reconciliation by prioritizing the most recently updated data source
Answers
C.
Includes data from sources where the data is alphanumerically sequenced
C.
Includes data from sources where the data is alphanumerically sequenced
Answers
D.
Identifies which individual records should be merged into a unified profile by setting a priority for specific data sources
D.
Identifies which individual records should be merged into a unified profile by setting a priority for specific data sources
Answers
Suggested answer: A

Explanation:

The Source Sequence reconciliation rule allows you to sort your data sources in order of most to least preferred for inclusion in a unified profile9. For example, you can specify that data from Marketing Cloud should have higher priority than data from Service Cloud when selecting attributes such as first name or last name.

When creating a segment on an individual, what is the result of using two separate containers linked by an AND: At Least 1 of GoodsProduct.Color Is Equal To 'red' AND At Least 1 of GoodsProduct.PrimaryProductCategory Is Equal To shoes'?

A.
Individuals who purchased at least 1 of any red' product and also purchased at least 1 pair of shoes'
A.
Individuals who purchased at least 1 of any red' product and also purchased at least 1 pair of shoes'
Answers
B.
Individuals who purchased at least 1 'red shoes' as a single line item in a purchase
B.
Individuals who purchased at least 1 'red shoes' as a single line item in a purchase
Answers
C.
Individuals who purchased at least 1 'red shoes'. 1 of any red' item, or 1 of any 'shoes' item in a purchase
C.
Individuals who purchased at least 1 'red shoes'. 1 of any red' item, or 1 of any 'shoes' item in a purchase
Answers
D.
Individuals who made a purchase of at least 1 of only 'red shoes' and nothing else
D.
Individuals who made a purchase of at least 1 of only 'red shoes' and nothing else
Answers
Suggested answer: A

Explanation:

According to the Data Cloud documentation, when using two separate containers linked by an AND operator, the segment includes individuals who meet both conditions. In this case, the segment includes individuals who purchased at least one product with the color attribute equal to 'red', and also purchased at least one product with the primary product category attribute equal to 'shoes'. The products do not have to be the same or in the same order line item.

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