An agency plans to roll out Public Sector Solutions for implementing Licensing and Inspections. As part of the rollout strategy, one of the features they need to enable is Person Accounts.Which statement is true regarding Person Accounts?

The Person Account model uses the standard Account object to hold the details about a person.

After Person Accounts is enabled in an org, it can be disabled again.

Person Accounts bring together fields from Opportunity and Contact.

Record Types are not supported for Person Accounts.

The Person Account model uses the standard Account object to hold the details about a person.

When configuring an inspection, the administrator wants a violation record to be automatically generated when an inspector indicates that a standard requirement failed or an issue was identified.What is the recommended approach for configuring the inspection to achieve this requirement?

Build an auto-launched Flow that will get all the assessment questions in an inspection. For each question that has a result marked as 'Issue' or 'Fail', generate a V record.

Create a new violation type record and associate it with an appropriate Assessment Indicator Definition. Select the 'Auto-generate' checkbox so it will generate a V record whenever the AID fails.

In the 'Results' picklist field of the Inspection Assessment Indicator Object, edit the 'Fail' and 'issue' picklist values and select the 'Violations' checkbox for the values to generate a V record when selected.

Build an auto-launched Flow that will get all the assessment questions in an inspection. For each question that has a result marked as 'Issue' or 'Fail', generate a V record.

Bobahaven has previously implemented Salesforce Service Cloud to...Constituent self-service digital experience. This was implemented previously ..... now ready to implement the public sector Solutions License, Permits...What is the right solution for this requirement that minimizes customization and site....

Create a new Application digital experience using the Licenses and Permits Expression ...as OmniScripts and FlexCards to the new experience site.

Create a new Applications digital experience using the licenses and permits Experince ... components to the experience site.

Create new pages and deploy components such as OmniScripts and FlexCard within the ...

Create a new Application digital experience using the Licenses and Permits Expression ...as OmniScripts and FlexCards to the new experience site.

Create OmniOut components and deploy them to the existing Help Center experience site.

An administrator at a government agency has ... and updating the action plan template However... Generated is still based on the old Action Plan template....

The new action Plan Template has not been activated.

The inspection type has not been updated with the ...

The new action Plan Template has not been activated.

The inspection type must also be cloned to create a new ...

The new action Plan template has the same name as the....

The city of Sandbox has been using Public sector solution for ......some time now. The city wants to quickly ...Which tool is recommended to help them achieve this requirement?

Salesforce Reports and Dashboards

CRM Analytics for Public Sector

What are the two key document types that a consultant.... Implementation?

Functional requirements specification (FRS)

A public sector agency recently implemented public Sector Solutions for the inspection and license renewal of food outlets in the city. The want to set up dynamic assessments where assessment questions are categorized for use in different scenarios depending on whether the outlet is take-way, dining, or a combination of both. The categorization only applies to specific questions in the assessment.Two which objects should they add new categories?

Assessment indicator Definition

A governance agency is implementing Public Sector Solutions and is looking for a solution to automatically read the constituent's date of birth from a scanned document and map it to a field in the Application record using the intelligent Form Reader (IFR).What three steps should a technical consultant configure to satisfy the agency's use case?

Enable OCR Setting in the Document

Enable Data Raptor to read information from a scanned document

Which Experience Cloud template contains pre-configured components for Licensing and Permitting use cases?

The licenses and Permits template

Public Sector Solution Template

There is no pre-configured template

The customer Account Portal template.

The licenses and Permits template

Bobahaven has implemented the Licenses, permits, and inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes.Permits received over 12 month require additional manage sign-off before approval. For regulatory compliance, the application's history and approval must be auditable.What will technical consultant suggest to Bobahaven is the solution for this requirement?

Implement an approval process that routes an approval request to the user's manager when the application duration is longer than 12 months.

Implement an approval escalation rule that escalates applications to the user's manager when the application duration is longer than 12 months.

Implement an approval process that routes an approval request to the user's manager when the application duration is longer than 12 months.

Implement business Rules Engine to identify application .. 12 months and train staff to use Chatter to request approval from their manager.

Implement a Flow to identify applications over 12 months and assign ownership of the application to the user's manager for approval.

Bobahaven has implemented the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes. Bobahaven's contact center management team has noticed an increase in complaints to the contact center regarding lengthy application response times.Bobahaven has asked for guidance on identifying applications that are taking longer than the publishedService Level Agreement (SLA) for approval times and proactively resolving these to improve the constituent experience.What should a technical consultant recommend to Bobahaven to solve this problem?

Implement Entitlements and Milestones for Applications, including internal notifications and escalations when the application is about to breach the agreed SLA.

Implement Entitlements and Milestones for Applications, including internal notifications and escalations after the application has breached the agreed SLA.

Implement Entitlements and Milestones for Applications, including internal notifications and escalations when the application is about to breach the agreed SLA.

Implement Cases with Entitlements and Milestones, including internal notifications and escalations when the application is about to breach the agreed SLA.

Implement Cases with Entitlements and Milestones, including internal notifications and escalations after the ''application has breached the agreed SLA.

What are two possible use- cases for a FlexCard?

A widget to aggregate complex data models for quick-glance information

A homepage widget to quickly launch common processes.

A widget to perform inline edits and calculations within a table quickly

A widget to ask multiple pages of questions in the application form

A widget to aggregate complex data models for quick-glance information

A homepage widget to quickly launch common processes.

A government agency would like to ensure that the calculation for ....... Correctly; the System Administrator needs to ensure that the ...Where in the Expression Sets can the Administrator set the data ...

Entry Criteria for Process builder

Under Add Resource in Expression Sets

Under OmniScripts and while setting options

A customer wants to view multi-level data related to an Account, such as all the inspections performed and the regulatory violations found. They want to see this on the Account page layout.What solution should the technical consultant use?

Use an Aura Lightning component

Use a Hierarchical View component

A government agency wants to implement the Licenses, Permits, and Inspections modules of Public Sector Solutions. The agency needs to issue licenses and permits to two different sets of constituents; business constituents and private constituents. The agency would like to roll out licenses and permits to their business constituents first, followed by the private constituents at a later date.What data model and implementation strategy should a technical consultant recommend to the government agency for this use case?

Implement the Business Account and Contact data model for business constituents now, and implement the Person Account data model for private constituents at a later date.

Implement the Business Account and Contact data model for business constituents now, and implement the Household Account and Contact data model for private constituents at a later date.

Implement both the Business Account and Contact data model for business constituents and the Person Account data model for private constituents at the same time.

Implement both the Business Account and Contact data model for business constituents and the Household Account and Contact data model for private constituents at the same time.

A government agency plans to implement Public Sector Solutions for its licensing needs. They plan to leverage Business Rules Engine (BRE) to customize the solution to meet their business needs.Which statement correctly describes the relationship between Expression Sets and Decision Matrices in the context of BRE?

Expression sets call decision matrices, which are tables that allow Implementing of complex rules in a systematic, readable way.

Decision Matrices perform a series of calculations using matrix lookups and user-defined variables and constants.

Expression sets call decision matrices, which are tables that allow Implementing of complex rules in a systematic, readable way.

Expression Sets match input values to a table row and return the row's output values,

Expression sets and decision matrices accept XML input from and return JSON output to, OmniScripts.

What are the two key document types that a consultant might be asked to produce for Public Sector Solutions implementation?Choose 2 answers

Functional requirements specification (FRS)

Salesforce Certified Public Sector Solutions Practice Test 3

A government agency is currently using Business Rules Engine (BRE). Part of the current Prioritization matrix includes household income and household size. To correctly calculate the Households Area Median Income (AMI) pool, the Expression Set needs to calculate the AMI and then evaluate the percentage against a predefined Federal Income Limit table to determine the prioritization pool.

To accomplish this, the BRE designer should include how many decision matrices?

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Salesforce Certified Public Sector Solutions Practice Test 3

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Salesforce Certified Public Sector Solutions Practice Tests

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