Refer to the exhibit. A Jabber user is unable to access voicemail. During troubleshooting, an administrator captures this screenshot. What are the two ways to resolve this issue? (Choose two.)

Ask the user to click on the Connect to a device" button and use the correct username and password.

Ensure the user is not locally created on Cisco Unity Connection with a password expiring separately from the password that is used for Jabber.

Ask the user to click on the Connect to a device" button and use the correct username and password.

Ensure the user is not locally created on Cisco Unity Connection with a password expiring separately from the password that is used for Jabber.

Make sure the Jabber service profile created in Cisco UCM contains Unity Connection UC service with a voicemail server configured.

Ask an administrator to create an account for this user in Cisco Unity Connection but remove the Unity Connection UC service from the Cisco UCM Jabber service profile. Check if "OAuth with Refresh Login Flow” is enabled on Cisco Unity Connection but disabled in Cisco UCM.

An administrator is setting up the Cisco Unified IM and Presence on-premises high availability feature and wants the Server Recovery Manager to initiate failover after 90 seconds. However, failover is happening after 60 seconds How is this issue corrected?

Change keep Alive (Heartbeat) Timeout to 90 seconds.

Change peer Heartbeat Timeout to 90 seconds.

Change Keep Alive (Heartbeat) Interval to 90 seconds

Change critical service delay to 90 seconds.

Change keep Alive (Heartbeat) Timeout to 90 seconds.

Refer to the exhibit. User A tries to log in to the Cisco Jabber client, the login works fine, but the user cannot see their self-presence or other users' presence in their contact list. The administrator checks the Cisco IM and Presence Server logs and sees an issue. What is the issue, and bow does It get resolved?

The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.

The user credentials are incorrect; ask the user to change the credentials.

The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.

Presence has stopped working for the user; unassign and reassign the end-user to Cisco IM and Presence.

The Cisco IM and Presence Server has CPU/memory issues; restart the IM and Presence Server.

A user complains that incoming calls are being forwarded to another extension before being transferred to voicemail. The user expects calls to be transferred to their voicemail faster if they do not answer the phone. The administrator is managing calls with the supervised transfer option on a Cisco Unity Connection call handler. What should the administrator change to resolve this issue?

No answer ring duration (seconds)

A Cisco Unified IM and Presence version 11 .5.1 on-premises deployment of instant messaging with a capacity of 50.000 users includes the multiple device messaging feature. Each of the 30,000 users has 3 Jabber clients. The customer reports that messages are not being received on all 3 clients. What should the administrator do to resolve this issue?

Increase capacity to 90.000 + to match the number of Jabber clients.

Increase capacity to 60.000 users to service all Jabber clients.

Increase capacity to 72.000 users to service all Jabber clients.

Increase capacity to 30.000 users to match the number of Jabber clients.

A customer is using Cisco Unified IM and Presence with high availability and has reported that their primary node is not providing any IM and Presence services. What is causing this issue?

The presence redundancy group node state of the peer node is 'running in backup mode".

The presence redundancy group node state of the primary node is 'idle".

The presence redundancy group node state of the peer node is "normal".

The presence redundancy group node state of the primary node is 'initializing".

The presence redundancy group node state of the peer node is 'running in backup mode".

What is a step in the SAML SSO process?

The IdP redirects the SAML response to the browser.

The LDAP server extracts the assertion.

The service provider issues an authentication challenge to the browser.

The browser issues an HTTPS POST request to the IdP.

A user encounters a problem while checking voicemail, set up in a Cisco UCME and Cisco Unity Express integration. The user reports that when calling the office number from a mobile phone, the call goes to voicemail, but it is then routed to the main menu rather than the voicemail box. The user can check voicemail from an office phone without any issues How is this issue fixed?

Add the user to Cisco Unity Express.

Assign the user to the correct user group.

Add the user to Cisco Unity Express.

Configure a primary E.164 number for the user.

Set "Login without PIN" to 'No" for the user.

An engineer is configuring Cisco Unified IM and Presence on-premises SIP Federation. The IM and Presence Service node cannot find the external domain using DNS SRV. Assuming the DNS SRV configuration is Correct. what should the engineer configure next to resolve this issue?

A static route that points to the external Interface of the external domain.

A static route that points to the internal interface of the external domain.

A static route that points to the external Interface of the external domain.

A static route on the external domain points to the external interface.

A dynamic route on the external domain that points to the internal Interface.

Refer to the exhibit. Refer to the exhibit. An administrator is configuring the auto-attendant script for a Cisco Unity Express Integration to Cisco UCME and wants to play the “busOpenprompt” wave file when il is not a holiday. How should the script be configured to accomplish this goal?

Check the Business Hours only if the "Is Holiday" prompt returns a "No".

Check the Business Hours only if the "Is Holiday" prompt returns a "Yes".

Swap me Open and Closed branches in the script.

Check the Business Hours only if the "Is Holiday" prompt returns a "No".

Swap the “busOpenPrompt” with “busclosedPrompt”.

Refer to the exhibit. Refer to the exhibit. An engineer assists a user who reports that the voicemall notifications show correctly on the desk phone are not available in the jabber client. Which action resolves this issue?

Configure the voicemail profile on the user’s service profile

Reset the Jabber client and have the user sign in again

Set the voicemail profile on the user’s line on the CSF device.

Configure the voicemail profile on the user’s service profile

Ensure that the voicemail server is listed in the user’s CTI profile

A jabber user reports that they receive pop-up windows warring about untrusted certificates when they attempt to log in to jabber without receiving the certificate warnings. Which two actions resolve this issue? (Choose two.)

Add the certificates to the client machine’s local certificate store or keychain

Replace self-signed certificates with certificates signed by a CA

Add the certificates to the client machine’s local certificate store or keychain

Reinstall the Jabber client using the /quiet option

Configure Jabber with the INVALID_CERTIFICATE_BEHAVIOR option set to “RejectAndNotify.”

Replace self-signed certificates with certificates signed by a CA

Move the user to a different Presence Redundancy Group

AN administrator must configure a federation between company A and company B using the SIP/simple protocol. What are the configuration items that are available?

Port 5061; TLS encryption; Instant Messaging, Presence, and VoIP support

no encryption; Instant Messaging, Presence, and VoIP support

port 5222; TLS encryption; Instant Messaging, Presence, and VoIP support

no encryption; Instant Messaging support

An engineer is working on a cisco unity Express system and notices that users that exist on the integrated cisco UCME are missing from Cisco Unity Express. Which two actions using the GUI resolve this discrepancy? (Choose two)

Use the Synchronize System under MWI

Add the missing users manually to Cisco Unity Express

Use the Synchronize task under the User ID field.

Use the Synchronize System under MWI

Use the Synchronize Information under Administration

Import the users using a CSV file.

Add the missing users manually to Cisco Unity Express

An engineer is assisting a user who is reporting Jabber desk phone control issues. The user has two desk phones, but jabber controls only one of them. The user is mot given the option to select the second phone within the Jabber client.Everything else is functioning normally with Jabber and with both desk phones. Which action resolves this issue?

Enable “Allow Control of Device from CTI” on the second phone.

Set the Owner User ID on the second phone

Ensure that both phones are in the same device pool

Add the problematic phone to the user’s Controlled Devices list

Enable “Allow Control of Device from CTI” on the second phone.

A collaboration engineer restored a failed primary node of an active/standby IM and presence subcluster with the server Recovery manager set to defaults. The engineer notices that the user is still assigned to the secondary server. Which action resolves this issue?

Select the Fallback button under Presence Redundancy Group Configuration

Wait for 30 minutes for automatic fallback to occur

Modify the DNS SRV records to point back to the primary server

Restart the services on the primary server

An engineer must configure open SIP Federation on cisco IM and presence using cisco Expressways with the additional requirement not to allow a specific list if domains and allow all other domains that are not specified. How is this additional requirement met?

Block the specified SIP domains on the Expressway

Configure default static routes for each blocked domain with an invalid next-hop IP address.

Add a static route for each blocked domain and keep the “Block Route” checkbox checked.

Block the specified SIP domains on the Expressway

Add each allowed domain as a SIP Federated domain.

Refer to the exhibit. Refer to the exhibit. A collaboration engineer restored a failed primary node of an active/standby IM and presence subcluster. The engineer notices that users fallback to the node occurred. Which action resolves this issue?

Modify the Client Re-Login Limits

Wait for the primary node to establish 30 minutes of uptime

Modify the Client Re-Login Limits

Set the Keep-Alive (Heartbeat) interval to 15.

An administrator needs to prevent toll fraud on Cisco unity connection. Which action should be taken to accomplish this task?

set up all restriction tables to prevent calls to the operator

modify the class of restriction

set up class of restriction in the Cisco IOS Voice Gateway

set up all restriction tables to prevent calls to the operator

assign a CSS that does not have calling rights to the caller extension.

Refer to the exhibit. Refer to the exhibit. After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user’s Jabber problem report and verified that they the correct Cisco UCM CTI permissions.Which configuration must be changed to correct this issue?

Verify that the desk phone device has Allow Control of Device from CTI enabled.

Verify that the Cisco UCM service profile has Cisco UCM CTI servers configured.

Verify that the user’s desk phone device is listed as a controlled device in the Cisco UCM end user configuration

Verify that the device line configuration has Allow Control of Device from CTI enabled.

Which two steps are needed to configure high availability in Cisco IM and presence? (choose two.)

Assign the subscriber to the redundancy group

Select the enable high availability checkbox and save the configuration change

Assign the subscriber to the redundancy group

Select the enable high availability checkbox and save the configuration change

An engineer is configuring XMPP federation on the Cisco IM and Presence server and has changed the security settings to TLS Optional on one node in the cluster. What is the next step in the configuration process?

Start the Cisco Replication Watcher.

Restart the Cisco Presence Engine

Refer to the exhibit. Refer to the exhibit. Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with “*”). Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?

block pattern +* in the Cisco Unity restriction table

remove PSTN-PT from voicemail_CSS

change the order of partitions to put GLOBAL-INERNAL-PT first in Voicemail_CSS

create a BLOCK-PSTN-PT partition and add it to Voicemail_CSS

block pattern +* in the Cisco Unity restriction table

An engineer must verify that the DNS SRV entries that are configured have the correct Information.How Is this configuration completed via a Windows machine?

Go to the command prompt and type nslookup. Set the type=srv, and then enter the SRV record.

Go to Windows Explorer and type nslookup. Set the type=internet, and then enter the SRV record.

Go to the command prompt and type dnslookup. Set the type=sip. and then enter the SRV record.

Go to Internet Explorer and type nslookup. Set the type=srv, and then enter the SRV record.

Go to the command prompt and type nslookup. Set the type=srv, and then enter the SRV record.

A collaboration engineer is configuring LDAP integration for Cisco Unity Connection. The engineer has enabled the appropriate services and has completed the LDAP setup and LDAP directory configuration administrative pages in CiscoUnity Connection. The engineer has also completed a Full LDAP synchronization. What must the engineer do next to have the LDAP users appear in the Unity Connection Users page?

Import the user accounts under Users - Import Users.

Configure the LDAP authentication settings under LDAP. LDAP Authentication.

Synchronize the user accounts under Users - Synch Users.

Restart the Cisco DirSync service.

Import the user accounts under Users - Import Users.

Cisco 300-810 Practice Test 3 - Free Online Exam Prep & Questions

Refer to the exhibit.

Cisco 300-810 image Question 81 114774 10102024232813000000

An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this. Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)

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Cisco 300-810 Practice Test 3

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