An engineer Is assisting a user who Is reporting Jabber Presence Issues. Whenever the user Is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly. Which action resolves the issue?

Associate the user to the line on the Directory Number Configuration page.

Assign the user to a different Presence Redundancy Group.

Restart the XCP Router service.

Set the Owner ID on the users desk phone.

Associate the user to the line on the Directory Number Configuration page.

An engineer Is troubleshooting an MWI Issue between Unity Express and CallManager Express. In the debug SIP logs, the engineer can see CallManager Express responding to Unity Express with a 488 Not Acceptable Media message.Which action resolves the issue?

Ensure that codec G.711ulaw is configured in the dial peer.

Ensure that codec G.722 Is configured In the dial peer.

Ensure that codec G.711ulaw is configured in the dial peer.

Ensure that codec G.711alaw is configured In the dial peer.

Ensure that codec G.729 is configured In the dial peer.

A collaboration engineer is configuring SIP interdomain federation for Cisco IM and Presence. The external domain cannot be discovered using DNS SRV. If the external enterprise domain is ciscocollab.com, what destination pattem should the engineer use for a static route?

_sipfederationtls._tcp.ciscocollab.com

An administrator must Implement toll-fraud prevention on Cisco Unity Connection by using restricted tables. Which action accomplishes this task?

Permit calls only to specific domestic long-distance area codes.

Block all numbers that start with 999*.

Allow calls to international operators and conference rooms only.

Permit calls only to specific domestic long-distance area codes.

Allow calls to the international operator only.

A collaboration engineer troubleshoots an Issue with Cisco IM and Presence federated with Microsoft Skype for Business. A Cisco Jabber user reports being unable to see the presence status of a user on Microsoft Skype for Business when searching for the Microsoft user. Which action resolves this issue?

Disable TLS for the federation.

Configure the federation to use the XMPP protocol.

Add a static route on Cisco IM and Presence to the Skype for Business domain.

Have the Jabber user add the Skype for Business user to the Jabber contact list.

An administrator is troubleshooting an Issue with Cisco Unity Connection. When outside callers interact with the Auto-Attendant, the callers cannot reach the operator when they press '0’.However, the callers can leave messages for users when they get a user's mailbox. Internal callers to the Auto-Attendant are experiencing the same issue. Which two areas should the administrator verify that Cisco Unity Connection is receiving the callers' keypresses? (Choose two.)

Cisco Unity Connection Packet Capture

Cisco Unity Connection Media (Wave) Traces

Cisco Unity Connection Remote Port Status Monitor

Cisco Unity Connection Packet Capture

Refer to the exhibit. Refer to the exhibit. A collaboration engineer is troubleshooting Cisco Unity Express integrated with Cisco UCME. Internal users and external callers report that calls to the auto-attendant are answered, but that greeting is not being played.Which two actions must the engineer take to resolve the issue?(Choose two.)

Increase the number of sessions on the aa2 application.

Change the welcome prompt setting.

Increase the number of sessions on the aa2 application.

Change the language setting on the prompt.

A collaboration engineer Is troubleshooting an Issue with Jabber client logins on the Internal network. Users are receiving a certificate error message that Jabber cannot accept the certificate from the server. Users of phone-only modeJabber clients do not have the same issue. Which two certificates must be regenerated in the initial steps of resolving this issue? (Choose two.)

Cisco IM and Presence tomcat certificate

Cisco IM and Presence cup-xmpp certificate

Cisco UCM CallManager certificate

Cisco IM and Presence cup certificate

Cisco IM and Presence tomcat certificate

Refer to the exhibit. Refer to the exhibit. A Cisco Jabber for windows users Is reporting an Issue with phone control.Which action will resolve this issue?

Add the standard CCM end users and standard CTl enabled permission groups for the user.

Change the privacy setting on the CSF device to "Off”.

Uncheck "logged into hunt group" on the user's CSF device.

Create a device profile for the phone.

Add the standard CCM end users and standard CTl enabled permission groups for the user.

An engineer deploys Centralized Deployment for Cisco IM and Presence, where central IM and Presence runs version 12.0, and remote Cisco UCM clusters run version 10.5. The engineer checks under System > Centralized Deployment and notes that Status remains UnSynchronized. What are two reasons for this status? (Choose two.)

The remote Cisco UCM cluster does not support OAuth Refresh Token flow.

This connection must be synchronized from the remote Cisco UCM Administration menu.

The Cisco UCM and IM and Presence cluster must be running at least version 11.5 to allow for Centralized Deployment.

The remote Cisco UCM cluster does not support OAuth Refresh Token flow.

This connection must be synchronized from the remote Cisco UCM Administration menu.

The username ana/or password of the application user that was provided for adding remote dusters to the central IM and Presence is incorrect.

The application user that is configured on remote Cisco UCM clusters does not have 'Standard AXL API Access- added.

Users on Cisco.com experience issues while using Cisco Jabber, and the error 'Cannot communicate with the server" appears. An engineer checks the logs for the Jabber client and discovers the error "LERR_JABBER_AUTH <17>:Authentication error with server e.g. resource bind, TLS, create a session or SASL error. What should be checked to resolve this issue?

if the cup-xmpp certificates are valid and if port 5222 is open

if the LDAP server Is reachable and if port 443 Is open

if cup-xmpp certificates are valid and if port 8443 is open

if the cup-xmpp certificates are valid and if port 5222 is open

if the LDAP server Is reachable and If port 5222 Is open

A collaboration engineer is troubleshooting Apple push notification Issues and calls Cisco TAC for assistance. The Cisco TAC Engineer indicates that diagnostic information has not been received for the cluster. Which action resolves this issue?

Enable "Send Troubleshooting Information to the Cisco Cloud" on the Cisco Cloud Onboarding Configuration page.

Temporarily enable manual downloads of log files from the Cisco Cloud Onboarding page on Cisco UCM.

Temporarily disable push notifications so that Cisco UCM can generate the diagnostics log files.

Enable "Send encrypted PII to the Cisco Cloud for troubleshooting" on the Cisco Cloud Onboarding Configuration page.

Enable "Send Troubleshooting Information to the Cisco Cloud" on the Cisco Cloud Onboarding Configuration page.

Refer to the exhibit. Refer to the exhibit. A collaboration engineer is troubleshooting an alarm that indicates that there are duplicate user IDs. Which two actions resolve this issue? (Choose two.)

Rename the user ID value for one user if different users on different clusters have the same user ID assigned

Rename the directory URI value for one of the users to ensure that there is no duplication.

Rename the user ID value for one user if different users on different clusters have the same user ID assigned

Delete the user ID for the duplicate user ID

Rename the directory URI value for one of the users to ensure that there is no duplication.

Assign the duplicate user to the secondary Cisco IM and Presence node

Unassign a user from one of the dusters when the same user is assigned to two different dusters

A network engineer needs to configure high availability on the Cisco IM and presence cluster. After the configuration was completed and tested, the engineer noticed on Cisco UCM that the IM and Presence publisher is in “Failed Over” state. Which set of steps must be taken to resolve this issue?

Presence Redundancy Group Configuration > High Availability > click Fallback

Cisco UCM Group Configuration > High Availability > click Fallback

BLF Presence Group Configuration > High Availability > select the publisher server > click Restart Services

BLF Presence Group Configuration > High Availability > click Fallback

Presence Redundancy Group Configuration > High Availability > click Fallback

Refer to the exhibit. Refer to the exhibit A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user is reporting that they cannot control the desk phone from the Cisco Jabber client Which action must the engineer take to resolve this issue?

Add the "Allow control of the device from the CTI" option under the desk phone configuration page

Associate the User with the desk phone under the user configuration page on Cisco UCM

Select "Primary Line" under the user configuration page on Cisco UCM

Add the "Allow control of the device from the CTI" option under the client services profile configuration page

Add the "Allow control of the device from the CTI" option under the desk phone configuration page

What are two characteristics of HTTPS networking for Cisco Unity Connection? (Choose two)

HTTPS networking supports a maximum of 25 locations

HTTPS networking uses the SMTP protocol

HTTPS single-site networks are joined via an intersite link

HTTPS networking uses a ring topology

HTTPS networking supports a maximum of 25 locations

HTTPS networking uses the SMTP protocol

HTTPS networking supports multisite networks

A collaboration engineer wants to stop fraudulent calls to the PSTN that are being made through Cisco Unity Connection Cisco Unity Connection is integrated with Cisco UCM via the SCCP protocol Which action accomplishes this goal?

Change the CSS of the voicemail port

Change the Rerouting CSS on the trunk to Cisco Unity Connection

Change the CSS of the voicemail port

Change the configuration of the routing rule

Remove values from the restriction table

Refer to the exhibit. Refer to the exhibit. An engineer is troubleshooting an issue with Cisco Jabber for Windows The enduser reports that Cisco Jabber cannot be used to control a Cisco 8841 IP Phone The phone appears in the Jabber client, but there is a red x on the icon for the phone Which end-user option resolves the issue?

Standard CTI Allow Control of Phones Supporting Rollover Mode

Standard CTI Allow Reception of SRTP Key Material

Standard CTI Allow Calling Number Modification

Standard CTI Allow Call Monitoring

Standard CTI Allow Control of Phones Supporting Rollover Mode

Refer to the exhibit A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows deployed in phone-only mode The users are reporting that they cannot access voicemail services via the Cisco Jabber for Windows client on the corporate LAN Which steps resolve this issue?

Add a primary voicemail service to Cisco UCM to allow Cisco Jabber users to receive voice messages

Add a secondary voicemail service to Cisco UCM to allow Cisco Jabber users to receive voice messages

Apply the voicemail service to a service profile so that the client can retrieve the settings

Update the jabber-config xml file with the correct voicemail parameters and restart the appropriate services

Add a primary voicemail service to Cisco UCM to allow Cisco Jabber users to receive voice messages

Refer to the exhibit. Refer to the exhibit A collaboration engineer is configuring Jabber for Windows in softphone mode inside the corporate firewall The engineer initially tests the dient by manually setting the account type and the login server domain nameEverything works as expected Next the engineer resets Jabber and attempts to log in using automatic settings and receives an error Which two items must be modified to resolve the issue? (Choose two.)

DNS SRV record for _collab-edge

username portion of the login email

domain portion of the login email

A collaboration engineer configured high availability for Cisco IM and Presence service The engineer wants to ensure that client failovers do not disrupt other users on the secondary node What must the engineer configure to accomplish this goal?

"CUPC 8.5 And Higher - Re-Login Limits" on the Server Recovery Manager service

"Maximum Requests Per Child” on the SIP Proxy service

"Maximum database requests to allow" on the XCP Router service

"EWS Status Frequency" on the Presence Engine service

"CUPC 8.5 And Higher - Re-Login Limits" on the Server Recovery Manager service

Refer to the exhibit. An engineer discovers that many international calls were made from Cisco Unity Connection The engineer examines the default transfer Restriction Patterns Which action prevents a voicemail user from transferring calls to international destinations?

Click Add New and enter the 9011* pattern in a new field Select Blocked and click Save

Click Add New enter the 9011* pattern in a new field, and click Save

For the +* pattern, select Blocked and click Save

Click Add New and enter the 9011* pattern in a new field Select Blocked and click Save

Modify the 9+" pattern by using the 9011* pattern and click Save

Cisco 300-810 Practice Test 4 - Free Online Exam Prep & Questions

An administrator must connect multiple Unity Connection clusters using Digital Networking. Which service is required tor the administrator to achieve Digital Networking between the clusters?

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Cisco 300-810 Practice Test 4

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